The Kraft Heinz Company

2 months ago

Sr. Scientist, R&D – Consumer Experience (CX) Product Insights

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Job Summary

Senior Scientist for CX Product leads consumer experience learning plans and product research for Kraft Heinz brands in the North American Zone. Designs fit-for-purpose research, guides product and packaging development from ideation through launch, synthesizes findings into actionable recommendations, and collaborates with R&D, Marketing, Insights, and external suppliers to turn consumer learning into practical decisions.

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Research & Scientific (R&D)

Key Responsibilities

•Provide consumer experience (CX) leadership for the assigned portfolio/projects.
•Lead day-to-day CX learning plan execution, aligning research to the highest-value business and technical decisions at each milestone (prototyping, qualification, launch readiness).
•Ensure projects enter and exit key development stages with clear, validated CX direction and appropriate documentation.
•Design and execute qualitative and quantitative research focused on product and package experience.
•Identify actionable recommendations from CX research for assigned categories/brands, synthesizing findings across phases and relevant data sources.

Pay and Benefits

Salary: USD 89,800 - 112,200 annually

Perks:Health InsuranceDental401kAnnual BonusPaid Leave

Key Requirements

•Bachelor’s degree required; advanced degree preferred in Engineering, Food Science, Physical Science, Consumer Behavior/Psychology, Industrial Design, or Marketing with a strong consumer research focus. Marketing Research professional certification also relevant.
•Minimum of 4+ years (BS) or 3+ years (MS) in consumer/product research or consumer experience roles supporting product development and commercialization (CPG strongly preferred, food & beverage ideal).
•Demonstrated ability to translate consumer learning into actionable direction that informs product and package decisions.
•Qualitative and quantitative research capability: study design, instrument development, synthesis, and storytelling.
•Cross-functional collaboration and stakeholder management in a matrixed environment.

Experience:4+ yearsCPGConsumer researchProduct developmentPackagingConsumer experience

Education:Bachelor's

Skills:LeadershipCommunicationProject managementStakeholder managementProblem-solving

Certifications:Marketing Research certification

Languages:English

Company Brief

The Kraft Heinz Company

The Kraft Heinz Company is a global food and beverage company producing iconic packaged foods and condiments across categories like cheese, meals, condiments, and beverages, serving retail, foodservice, and consumer markets worldwide.

Industry: Food & Beverage

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 2015

Website LinkedIn

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The Kraft Heinz Company

2 months ago