Sr. Scientist, R&D – Consumer Experience (CX) Product Insights​

The Kraft Heinz Company
Illinois, Pennsylvania
Workplace: HybridFull timeUSD 89,800 - 112,200 annuallyFunction: Research & Scientific (R&D)Experience: 4+ yearsEducation: bachelorsSkills: ["Cross-functional collaboration","Stakeholder management","Prioritization","Clear communication","Analytical problem-solving"]

Lead consumer experience learning plans and product research for assigned Kraft Heinz brands within the North American Zone. Define key information needs, design rigorous qualitative and quantitative research, and translate consumer learning into decision-ready recommendations that inform product and packaging development from ideation through launch readiness. Partner across R&D, Marketing/Brand, Insights, Culinary, and external research suppliers, while ensuring project documentation and compliance with data integrity and privacy requirements.

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The Kraft Heinz Company
The Kraft Heinz Company
4 months ago

Sr. Scientist, R&D – Consumer Experience (CX) Product Insights​

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Last checked: 22 days agoStatus: Live

Job Summary

Lead consumer experience learning plans and product research for assigned Kraft Heinz brands within the North American Zone. Define key information needs, design rigorous qualitative and quantitative research, and translate consumer learning into decision-ready recommendations that inform product and packaging development from ideation through launch readiness. Partner across R&D, Marketing/Brand, Insights, Culinary, and external research suppliers, while ensuring project documentation and compliance with data integrity and privacy requirements.
Location: Illinois, Pennsylvania
Workplace: Hybrid
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Mid level

Key Responsibilities

  • •Provide consumer experience (CX) leadership for assigned portfolio/projects.
  • •Lead day-to-day CX learning plan execution across prototyping, qualification, and launch readiness milestones.
  • •Design and execute qualitative and quantitative research focused on product and package experience.
  • •Synthesize findings into actionable, decision-ready recommendations and experience targets (including Jobs-to-Be-Done) that teams can apply in development and qualification.
  • •Manage external research suppliers and oversee scoping, proposals, timelines, budgets, quality expectations, and fieldwork deliverables. ”],
  • •travel
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  • •USD
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  • •:89800.0,
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  • •:112200.0,
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  • •annually
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Pay and Benefits

Salary: USD 89,800 - 112,200 annually
Perks:Health InsuranceDentalVision401kPaid LeaveDisability

Key Requirements

  • •Bachelor’s degree required; advanced degree preferred in Engineering, Food Science, Physical Science, Consumer Behavior/Psychology, Industrial Design, or Marketing with a strong consumer research focus.
  • •Minimum 4+ years (BS) or 3+ years (MS) in consumer/product research or consumer experience roles supporting product development and commercialization (CPG strongly preferred).
  • •Translate consumer learning into actionable direction that informs product and packaging decisions.
  • •Demonstrated qualitative and quantitative research capability, including study design, instrument development, synthesis, and storytelling.
  • •Comfort with common research, survey/testing, and analysis platforms, plus strong cross-functional and stakeholder collaboration.
Experience:4+ yearsCPGFood & beverageConsumer researchConsumer experience
Education:Bachelor's
Skills:Cross-functional collaborationStakeholder managementPrioritizationClear communicationAnalytical problem-solving

Company Brief

The Kraft Heinz Company
The Kraft Heinz Company is a global food and beverage company producing iconic packaged foods and condiments across categories like cheese, meals, condiments, and beverages, serving retail, foodservice, and consumer markets worldwide.
Industry: Food & Beverage
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 2015
WebsiteLinkedIn