Personal Banker

Commerce Bancshares
St. Louis
Workplace: OnsitePart timeUSD 20.55 - 25.05 hourlyFunction: Banking, Lending & CreditExperience: 1+ yearsEducation: high_schoolSkills: ["Customer experience","Communication","Interpersonal skills","Attention to detail","Self-motivation"]

Build relationships with customers in a retail banking setting by uncovering individual financial needs and recommending appropriate products and digital solutions. Provide excellent customer service in person and over the phone, educate customers to improve financial wellness, and complete transactions accurately while following policies and regulatory requirements. Collaborate across internal departments and refer complex needs to specialists, meeting sales and service goals with the help of training and tools.

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Commerce Bancshares
Commerce Bancshares
1 month ago

Personal Banker

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 days agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Build relationships with customers in a retail banking setting by uncovering individual financial needs and recommending appropriate products and digital solutions. Provide excellent customer service in person and over the phone, educate customers to improve financial wellness, and complete transactions accurately while following policies and regulatory requirements. Collaborate across internal departments and refer complex needs to specialists, meeting sales and service goals with the help of training and tools.
Location: St. Louis
Workplace: Onsite
Employment Type: Part time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Interact with customers in person and over the phone to meet financial needs through needs-based conversations and sales fulfillment.
  • •Listen, understand customer needs, and recommend products and services to achieve individual and team sales and services goals.
  • •Educate customers on retail products and digital solutions that improve customer experience and support sales goals.
  • •Complete financial transactions accurately and efficiently while complying with policies, procedures, and regulatory requirements.
  • •Identify complex financial needs and refer customers to bank specialists when appropriate.

Pay and Benefits

Salary: USD 20.55 - 25.05 hourly
Perks:Health InsuranceDentalVision401kLife InsurancePaid Leave

Key Requirements

  • •High school diploma (or equivalent education and experience) required.
  • •1+ years of sales or customer service experience required.
  • •Ability to provide excellent customer experience in person and over the phone.
  • •Ability to meet personal and branch sales and customer service expectations.
  • •Proficient with Microsoft Word, Excel, and Outlook.
Experience:1+ years
Education:High School
Skills:Customer experienceCommunicationInterpersonal skillsAttention to detailSelf-motivation
Tech Stack:Microsoft WordMicrosoft ExcelOutlook

Company Brief

Commerce Bancshares
Provides commercial, retail, wealth management, and payment services through its regional banking operations. Commerce Bancshares serves individuals, businesses, and institutions across the Midwest with deposit accounts, lending, treasury, and card solutions.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Kansas City, United States
Founded: 1865
WebsiteLinkedIn