Manager Sales Effectiveness & Commercial Support - SkyCargo

Emirates Group
Dubai
Workplace: OnsiteFull timeFunction: SalesExperience: 10+ yearsEducation: bachelorsSkills: ["Strategic thinking","Analytical and problem-solving skills","Written and verbal communication","Cross-functional collaboration","Stakeholder influence"]

Lead sales effectiveness and commercial excellence for Emirates SkyCargo’s global sales organisation. Own the governance, performance tracking, and continuous improvement of sales capability, translating business needs into technology investment priorities and “way of selling.” Drive transparent reporting on deployed tools via dashboards, oversee commercial communications, and manage transformation and change programs to ensure measurable adoption and business benefits.

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FursaFursa
Emirates Group
Emirates Group
2 days ago

Manager Sales Effectiveness & Commercial Support - SkyCargo

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Last checked: 7 hours agoStatus: Live

Job Summary

Lead sales effectiveness and commercial excellence for Emirates SkyCargo’s global sales organisation. Own the governance, performance tracking, and continuous improvement of sales capability, translating business needs into technology investment priorities and “way of selling.” Drive transparent reporting on deployed tools via dashboards, oversee commercial communications, and manage transformation and change programs to ensure measurable adoption and business benefits.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Serve as focal point for Sales Effectiveness governance, performance tracking, and continuous improvement to drive sales productivity.
  • •Create commercial business capability requirements and link them to Technology Investment plans to develop Emirates SkyCargo’s way of selling.
  • •Provide visibility through user reports and dashboards on deployed technology usage for sales teams and internal stakeholders.
  • •Direct development of regular commercial updates, newsletters, notifications, and communications to support internal and external needs.
  • •Lead transformation and change management programmes, including performance frameworks for GSA evaluation and criteria for Cargo Sales Excellence Awards.

Pay and Benefits

Perks:Health InsuranceLife InsuranceTravel Allowance

Key Requirements

  • •Bachelor’s degree in General Business, Aviation Management, or a related discipline.
  • •10+ years’ experience in commercial, sales, sales operations, or business support environments.
  • •Practical experience in airline commercial, sales management and support, preferably including cargo sales.
  • •Proven experience leading business transformation/change management and sales effectiveness or technology enablement initiatives.
  • •Experience influencing senior stakeholders across multiple business functions.
Experience:10+ yearsAir cargoAviationCargo salesSales operationsBusiness transformation
Education:Bachelor's in General Business, Aviation Management or related discipline
Skills:Strategic thinkingAnalytical and problem-solving skillsWritten and verbal communicationCross-functional collaborationStakeholder influence
Tech Stack:CRMDashboardsUser reportsTechnology investment plansDigital business platforms

Company Brief

Emirates Group
The Emirates Group operates Emirates airline and related aviation services, providing passenger and cargo air transport, ground handling, and travel services worldwide with a large global network and integrated aviation operations.
Industry: Aviation
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Government Funded
Headquarters: Dubai, United Arab Emirates
Founded: 1985
WebsiteLinkedIn