申訴中心-保險申訴專案人員 (TW)

Handle and review insurance complaint cases while planning, executing, and managing service process projects. Conduct re-examinations and investigations of recordings for elderly-related matters involving security, new contracts, claims, and related areas. Use generative AI tools (e.g., ChatGPT) to integrate into daily workflows to improve productivity and efficiency, supporting consistent customer-first service delivery.