Senior Relationship Manager - Business Banking (Dubai, AE)

Abu Dhabi Commercial Bank
Dubai
Full timeFunction: Customer Success & Account ManagementExperience: 6+ yearsEducation: bachelorsSkills: ["Customer service","Collaboration","Problem-solving","Training","Compliance"]

Own transaction banking relationships for corporate clients across the UAE, driving revenue targets through transaction banking marketing actions and account management. Partner with Treasury, Structured Trade, Investment Banking, and Operations to uncover selling opportunities and maintain high customer service. Provide advisory support on complex transaction banking solutions, cross-sell relevant products, and train corporate relationship managers on transaction banking capabilities while adhering to policies and SOPs.

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Abu Dhabi Commercial Bank
Abu Dhabi Commercial Bank
15 hours ago

Senior Relationship Manager - Business Banking (Dubai, AE)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Own transaction banking relationships for corporate clients across the UAE, driving revenue targets through transaction banking marketing actions and account management. Partner with Treasury, Structured Trade, Investment Banking, and Operations to uncover selling opportunities and maintain high customer service. Provide advisory support on complex transaction banking solutions, cross-sell relevant products, and train corporate relationship managers on transaction banking capabilities while adhering to policies and SOPs.
Location: Dubai
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Develop and implement a transaction banking marketing action plan to target the corporate client base in the UAE and manage clients from a working capital perspective to achieve financial targets.
  • •Collaborate with Treasury, Structured Trade, Investment Banking, and Operations to maximize selling opportunities and maintain customer service levels.
  • •Advise clients on complex transaction banking solutions, new developments, and emerging opportunities; solve or escalate serious issues.
  • •Provide transaction banking solution skills, knowledge, and training to support corporate relationship managers in increasing transaction banking sales.
  • •Adhere to organizational and departmental policies, processes, and SOPs to ensure consistent, high-standard service delivery.

Pay and Benefits

Perks:Health InsuranceLife InsurancePaid LeaveLearning BudgetEducation Assistance

Key Requirements

  • •Bachelor’s degree is mandatory.
  • •Minimum of 6 years’ experience in a transaction banking environment.
  • •Experience achieving revenue targets and driving transaction banking outcomes.
  • •Strong knowledge of transaction banking products and practices, including related law and practice.
  • •Knowledge of transaction banking-related industry areas such as freight forwarding and marine insurance, plus Treasury Management.
Experience:6+ yearsTransaction banking
Education:Bachelor's
Skills:Customer serviceCollaborationProblem-solvingTrainingCompliance

Company Brief

Abu Dhabi Commercial Bank
ADCB (Abu Dhabi Commercial Bank) is a UAE-based public bank offering retail, corporate, investment banking, treasury and wealth management services across the UAE and internationally, serving individuals, SMEs and large corporates.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 1985
Glassdoor
Glassdoor: 3.6
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