10 hours ago

Operations Excellence Analyst (Hybrid)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Optimize global support operations by analyzing complex issues to determine root causes across people, processes, and tools. Perform comprehensive data analysis to identify patterns and inefficiencies, and translate findings into executive-ready visualizations and presentations. Partner with Business Operations teams to build and refine interactive dashboards and collaborate cross-functionally to prioritize high-impact initiatives that improve operational efficiency, using tools and frameworks like Tableau, ITSM platforms, and ITIL.

Location: Vancouver

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Seniority: Mid level

Key Responsibilities

•Evaluate operational challenges to identify whether root causes come from people, processes, or tools.
•Conduct comprehensive data analysis to uncover patterns and mitigate inefficiencies.
•Transform data into clear visualizations for executive requests and deliver actionable recommendations.
•Partner with Business Operations teams to build and fine-tune interactive dashboards.
•Prepare and deliver tailored, logically sound presentations and serve as a trusted advisor to leadership.

Travel: Low travel

Key Requirements

•High school diploma (or equivalent).
•2+ years of experience in data analysis or operational optimization.
•Build data visualizations and reports using Tableau with clear metric definitions.
•Mine insights from ITSM tools including Salesforce, ServiceNow, and Purecloud.
•Apply ITIL to align operational processes with industry best practices and communicate clearly to technical and non-technical audiences.

Experience:2+ years

Education:High School

Skills:Critical thinkingCommunicationProblem-solvingContinuous optimization

Tech Stack:TableauSalesforceServiceNowPurecloudPowerPointGoogle SlidesITSMITIL

Company Brief

Motorola Solutions

Provides mission-critical communications products and services, including radios, software, video security, and command center solutions for public safety, government, and enterprise customers worldwide.

Industry: Surveillance & Security Hardware

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1928

Glassdoor: 3.7

Website LinkedIn

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Motorola Solutions

10 hours ago

Operations Excellence Analyst (Hybrid)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: Vancouver

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Seniority: Mid level

Key Responsibilities

•Evaluate operational challenges to identify whether root causes come from people, processes, or tools.
•Conduct comprehensive data analysis to uncover patterns and mitigate inefficiencies.
•Transform data into clear visualizations for executive requests and deliver actionable recommendations.
•Partner with Business Operations teams to build and fine-tune interactive dashboards.
•Prepare and deliver tailored, logically sound presentations and serve as a trusted advisor to leadership.

Travel: Low travel

Key Requirements

•High school diploma (or equivalent).
•2+ years of experience in data analysis or operational optimization.
•Build data visualizations and reports using Tableau with clear metric definitions.
•Mine insights from ITSM tools including Salesforce, ServiceNow, and Purecloud.
•Apply ITIL to align operational processes with industry best practices and communicate clearly to technical and non-technical audiences.

Experience:2+ years

Education:High School

Skills:Critical thinkingCommunicationProblem-solvingContinuous optimization

Tech Stack:TableauSalesforceServiceNowPurecloudPowerPointGoogle SlidesITSMITIL

Company Brief

Motorola Solutions

Industry: Surveillance & Security Hardware

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1928

Glassdoor: 3.7

Website LinkedIn