3 months ago

Project Manager.Injaz-TECH-Channels.MIT

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Lead end-to-end ownership of Mashreq’s ATM and self-service channel estate across UAE, ensuring high availability, regulatory compliance, and operational resilience. Drive 24x7 monitoring, incident response, SLA governance, vendor management, change control, and risk management to deliver reliable, cost-efficient ATM services and continuous improvements.

Location: United Arab Emirates

Workplace: Onsite

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Key Responsibilities

•Own end-to-end ATM estate across UAE and IBG, ensuring uptime, regulatory compliance, and cost efficiency across hardware, software, and network layers.
•Lead 24x7 monitoring and incident command for ATM/ITM/Kiosk ecosystem, including RCA and permanent fix implementations.
•Manage end-to-end vendor performance and SLA/KPI adherence with OEMs and monitoring vendors; drive penalties and service improvements where needed.
•Govern change, release, and deployment of ATM-related software and hardware, ensuring zero-defect production releases.
•Oversee business continuity, DR planning, risk management, audit readiness, and governance across ATM operations.

Key Requirements

•5+ years of program or project management experience in technology or Banking IT environments
•Experience managing large-scale channel estates or critical infrastructure programs
•Strong incident management, RCA, and crisis leadership capabilities
•Vendor management, SLA/KPI governance, and contract performance reviews
•Change, release, and deployment governance with a focus on risk, controls, and compliance

Experience:5+ yearsBankingFinancial services

Skills:Stakeholder managementProject managementRisk managementVendor managementChange managementIncident management

Languages:English

Tech Stack:NCRDieboldATM monitoringPatchingAutomation

Company Brief

Mashreq

Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1967

Glassdoor: 3.3

Website LinkedIn Glassdoor

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Mashreq

3 months ago

Project Manager.Injaz-TECH-Channels.MIT

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: United Arab Emirates

Workplace: Onsite

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Key Responsibilities

•Own end-to-end ATM estate across UAE and IBG, ensuring uptime, regulatory compliance, and cost efficiency across hardware, software, and network layers.
•Lead 24x7 monitoring and incident command for ATM/ITM/Kiosk ecosystem, including RCA and permanent fix implementations.
•Manage end-to-end vendor performance and SLA/KPI adherence with OEMs and monitoring vendors; drive penalties and service improvements where needed.
•Govern change, release, and deployment of ATM-related software and hardware, ensuring zero-defect production releases.
•Oversee business continuity, DR planning, risk management, audit readiness, and governance across ATM operations.

Key Requirements

•5+ years of program or project management experience in technology or Banking IT environments
•Experience managing large-scale channel estates or critical infrastructure programs
•Strong incident management, RCA, and crisis leadership capabilities
•Vendor management, SLA/KPI governance, and contract performance reviews
•Change, release, and deployment governance with a focus on risk, controls, and compliance

Experience:5+ yearsBankingFinancial services

Skills:Stakeholder managementProject managementRisk managementVendor managementChange managementIncident management

Languages:English

Tech Stack:NCRDieboldATM monitoringPatchingAutomation

Company Brief

Mashreq

Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1967

Glassdoor: 3.3

Website LinkedIn Glassdoor