Customer Advocate Vending Machine

Carvana
United States
Workplace: OnsiteFull timeUSD 18 - 20 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer service","Problem-solving","Self-motivation","Safety awareness","Attention to detail"]

Serve as the face of Carvana’s Vending Machine experience by creating an amazing onsite pickup for customers. You’ll complete customer paperwork, record thorough notes in the customer tracking system, and quickly resolve questions or minor vending machine issues to keep the experience positive. The role also requires safe driving and maintaining a clean driving record while working in indoor and outdoor conditions in Bridgeville.

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FursaFursa
Carvana
Carvana
2 months ago

Customer Advocate Vending Machine

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Serve as the face of Carvana’s Vending Machine experience by creating an amazing onsite pickup for customers. You’ll complete customer paperwork, record thorough notes in the customer tracking system, and quickly resolve questions or minor vending machine issues to keep the experience positive. The role also requires safe driving and maintaining a clean driving record while working in indoor and outdoor conditions in Bridgeville.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Create an amazing, memorable pickup experience for customers using the Vending Machine.
  • •Complete customer paperwork and enter thorough notes in the customer tracking system.
  • •Address customer questions and minor technical issues related to the vending machine process.
  • •Drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.
  • •Perform physically demanding duties such as detailing vehicles and loading/unloading onto the Vending Machine.

Pay and Benefits

Salary: USD 18 - 20 hourly
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid LeaveEquityLearning BudgetRemote Work

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Ability to perform physically demanding tasks (detailing vehicles and loading/unloading onto the Vending Machine) in indoor and outdoor conditions.
  • •Must be able to read, write, speak, and understand English.
  • •Requires the ability to walk/stand and sustain physical activity for 8+ hours and lift/push/pull items up to 50lbs.
  • •Must have (or be able to obtain) a Notary in the local jurisdiction within the first 90 days of employment (process sponsored by Carvana).
Experience:2+ yearsAutomotive retailCustomer service
Skills:Customer serviceProblem-solvingSelf-motivationSafety awarenessAttention to detail
Licenses:Vehicle Verifier licenseSalesperson license
Certifications:NotaryVehicle Verifier licenseSalesperson license
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn