NTT

1 day ago

Service Delivery Administrator

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Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Support the Contract Lifecycle Management team by administering low to medium value/complexity contracts. Coordinate meetings and logistics, maintain accurate contract records and databases, manage contract activation for servicing, and update systems with contract lifecycle details. Verify correctness and completeness of contract information, track renewal dates, and escalate issues for resolution. Assist with contract data administration for clients, vendors, and subcontractors, including maintenance reports and renewal execution.

Location: Bangkok

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Provide general administrative support to the Contract Lifecycle Management team, including coordinating meetings/logistics, filing, record keeping, and handling basic client queries while keeping databases up to date and accurate.
•Assist with administering contract data for low to medium clients, vendors, and/or subcontractors.
•Manage activation of contracts for servicing per the company activation policy and ensure relevant systems are updated with contract lifecycle information.
•Verify correctness and completeness of contract information and sub-documents; investigate and correct errors or discrepancies or escalate for resolution.
•Track contract renewal dates, ensure updates to client contracts with the latest sales order details and invoice amounts, and prepare/manage maintenance reports and system data reviews.

Key Requirements

•Meticulous attention to detail with strong organization skills.
•Basic understanding of business needs and expectations.
•Ability to deliver quality service consistently.
•Team player who contributes to the success of the teams they engage with.
•Good written and verbal skills and client-centricity.

Experience:Technology services

Education:High School

Skills:Attention to detailOrganizational skillsClient centricityRelationship buildingWritten communication

Certifications:ITIL

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT