Retail Personal Banker I - Naperville, IL

Fifth Third Bancorp
Illinois
Workplace: OnsiteFull timeUSD 43,680 - 69,900 annuallyFunction: Banking, Lending & CreditEducation: bachelorsSkills: ["Consultative sales","Customer service","Risk awareness","Communication","Ethical decision-making"]

Build and deepen customer households using a consultative sales approach and Financial Needs Assessment. Learn retail consumer and small business products through an onboarding program with rotations across operations and Sales & Service, including an end-of-program certification. Serve as Financial Center platform staff by processing teller transactions, cross-selling, using CAMP/approved marketing tools, referring to partners, and helping ensure ethical, risk-aware customer experiences.

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Fifth Third Bancorp
Fifth Third Bancorp
1 day ago

Retail Personal Banker I - Naperville, IL

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Last checked: 3 hours agoStatus: Live

Job Summary

Build and deepen customer households using a consultative sales approach and Financial Needs Assessment. Learn retail consumer and small business products through an onboarding program with rotations across operations and Sales & Service, including an end-of-program certification. Serve as Financial Center platform staff by processing teller transactions, cross-selling, using CAMP/approved marketing tools, referring to partners, and helping ensure ethical, risk-aware customer experiences.
Location: Illinois
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify current and future financial needs.
  • •Maintain product knowledge of Retail consumer and small business offerings and recommend solutions using the value proposition.
  • •Use CAMP and approved marketing tools to proactively reach out to customers, set appointments, and support periodic financial reviews.
  • •Cross-sell to existing customers and engage in outside sales activities; meet/exceed customer experience and production goals.
  • •Support risk and ethical conduct by following policies and procedures, maintaining confidentiality, processing teller transactions, and participating in consumer loan and bankcard processes.
Travel: Medium travel

Pay and Benefits

Salary: USD 43,680 - 69,900 annually

Key Requirements

  • •College degree or work experience with transferrable skills (or combination of education and experience).
  • •Sales capability to acquire new consumer household and small business customers and/or cross-sell to existing customers.
  • •Ability to demonstrate understanding of advanced math functions for analysis of credit and financial information.
  • •Ability to develop working knowledge of Retail policies and procedures to make sound decisions.
  • •Must obtain/maintain S.A.F.E. Act registration at the time of employment through NMLS.
Experience:Financial industry
Education:Bachelor's
Skills:Consultative salesCustomer serviceRisk awarenessCommunicationEthical decision-making
Certifications:S.A.F.E. Act registrationNMLS
Tech Stack:CAMPNMLS

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
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