Airbnb

5 days ago

Senior Business Operations and Growth Lead, Ticketing

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Own the strategy and execution for Airbnb’s ticketing business, defining priorities that drive supply activation, tickets sold, Gross Booking Value, and guest experience quality. Use deep market and partner intelligence across tours, activities, attractions, and live events to shape what Airbnb prioritizes. Build financial models and operational analyses in Excel and SQL, partner with product, marketing, supply, finance, and partnerships, and translate insights into clear decisions.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Business Operations

Seniority: Mid level

Key Responsibilities

•Define and drive Airbnb’s approach to tickets by setting strategy and priorities that increase supply activation, tickets sold, GBV, and guest experience quality.
•Maintain deep ticketing market and partner intelligence across tours, activities, attractions, and live events, including OTAs and reservation/channel ecosystems.
•Build financial models, performance frameworks, and operational analyses to underpin strategic decisions and translate findings into actionable recommendations.
•Collaborate cross-functionally with Product, Marketing, Supply, Finance, and Partnerships to align plans, close gaps, and ensure the right work is prioritized.
•Continuously identify growth levers such as incentive structures, partner programs, and go-to-market approaches to accelerate execution and support the Airbnb flywheel.

Pay and Benefits

Salary: USD 204,000 - 249,000

Equity and Bonus:Equity

Key Requirements

•12+ years of experience in strategy or business operations at a high-growth technology or marketplace company, owning ambiguous, high-impact problems with measurable results.
•Proficiency building complex financial and operational models, finding non-obvious insights in large datasets, and communicating results with precision.
•Proficient in Excel; SQL experience is strongly preferred; actively uses AI tools to go faster and deeper.
•Product fluency to understand how software products are built, identify gaps, and write structured requirements while influencing roadmaps without owning engineering resources.
•Experience adjacent to the ticketing technology ecosystem, including channel managers, reservation systems, and ticketing platforms.

Experience:12+ yearsMarketplaceHigh-growth technology

Skills:Analytical thinkingStakeholder managementStrategic leadershipCross-functional collaborationCommunication

Tech Stack:ExcelSQLAI tools

Company Brief

Airbnb

Online marketplace that connects travelers with hosts offering short-term lodging, experiences, and long-term stays. Facilitates booking, payments, and reviews while providing tools for hosts to manage listings globally.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2008

Website LinkedIn

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Airbnb

5 days ago

Senior Business Operations and Growth Lead, Ticketing

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Business Operations

Seniority: Mid level

Key Responsibilities

•Define and drive Airbnb’s approach to tickets by setting strategy and priorities that increase supply activation, tickets sold, GBV, and guest experience quality.
•Maintain deep ticketing market and partner intelligence across tours, activities, attractions, and live events, including OTAs and reservation/channel ecosystems.
•Build financial models, performance frameworks, and operational analyses to underpin strategic decisions and translate findings into actionable recommendations.
•Collaborate cross-functionally with Product, Marketing, Supply, Finance, and Partnerships to align plans, close gaps, and ensure the right work is prioritized.
•Continuously identify growth levers such as incentive structures, partner programs, and go-to-market approaches to accelerate execution and support the Airbnb flywheel.

Pay and Benefits

Salary: USD 204,000 - 249,000

Equity and Bonus:Equity

Key Requirements

•12+ years of experience in strategy or business operations at a high-growth technology or marketplace company, owning ambiguous, high-impact problems with measurable results.
•Proficiency building complex financial and operational models, finding non-obvious insights in large datasets, and communicating results with precision.
•Proficient in Excel; SQL experience is strongly preferred; actively uses AI tools to go faster and deeper.
•Product fluency to understand how software products are built, identify gaps, and write structured requirements while influencing roadmaps without owning engineering resources.
•Experience adjacent to the ticketing technology ecosystem, including channel managers, reservation systems, and ticketing platforms.

Experience:12+ yearsMarketplaceHigh-growth technology

Skills:Analytical thinkingStakeholder managementStrategic leadershipCross-functional collaborationCommunication

Tech Stack:ExcelSQLAI tools

Company Brief

Airbnb

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2008

Website LinkedIn