Customer Service Representative

Qureos
New York
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Communication","Customer service","Time-management","Multitasking","Problem-solving"]

Be the first point of contact for customers, answering questions and providing accurate information across multiple channels. You’ll process orders, resolve issues through troubleshooting, and share clear product/service details. Maintain detailed records of customer interactions, including sales, comments, and complaints, while delivering an excellent customer experience and keeping clients satisfied.

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FursaFursa
Qureos
Qureos
2 days ago

Customer Service Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 4 weeks ago

Job Summary

Be the first point of contact for customers, answering questions and providing accurate information across multiple channels. You’ll process orders, resolve issues through troubleshooting, and share clear product/service details. Maintain detailed records of customer interactions, including sales, comments, and complaints, while delivering an excellent customer experience and keeping clients satisfied.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide clear and accurate information about products or services.
  • •Answer questions and process orders across multiple channels.
  • •Troubleshoot problems and provide appropriate resolutions.
  • •Deliver the best customer service experience and keep clients satisfied.
  • •Maintain records of customer interactions, including sales, comments, and complaints.

Key Requirements

  • •1+ years of Customer Service Representative experience
  • •High school diploma
  • •Proficient with computers and CRM software
  • •Excellent communication skills
  • •Superb customer service, time-management, and multitasking skills
Experience:1+ years
Education:High School
Skills:CommunicationCustomer serviceTime-managementMultitaskingProblem-solving
Tech Stack:CRM software

Company Brief

Qureos
Provides an AI-powered hiring and recruitment platform that helps employers source, screen, and match candidates faster. The product is designed to streamline talent acquisition and reduce time spent on repetitive recruiting tasks.
Industry: HR Tech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Dubai, United Arab Emirates
Founded: 2019
WebsiteLinkedIn