Client Solutions Manager - Food & Beverage - Austin

TikTok
Austin
Full timeFunction: Customer Success & Account ManagementExperience: 4+ yearsSkills: ["Client management","Strategic thinking","Data analysis","Communication","Collaboration"]

Partner with enterprise Food & Beverage advertisers as a trusted advisor and day-to-day point of contact. Develop and execute full-funnel media strategies, educate clients on TikTok products and best practices, and analyze campaign data for optimizations and upsell opportunities. Coordinate cross-functional teams to deliver long-term account plans, while diagnosing and troubleshooting client issues alongside Product and Engineering.

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FursaFursa
TikTok
TikTok
1 month ago

Client Solutions Manager - Food & Beverage - Austin

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Partner with enterprise Food & Beverage advertisers as a trusted advisor and day-to-day point of contact. Develop and execute full-funnel media strategies, educate clients on TikTok products and best practices, and analyze campaign data for optimizations and upsell opportunities. Coordinate cross-functional teams to deliver long-term account plans, while diagnosing and troubleshooting client issues alongside Product and Engineering.
Location: Austin
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Cultivate and maintain strategic partnerships with clients as a trusted advisor and day-to-day point of contact.
  • •Develop and execute media strategies tailored to client goals, leveraging product expertise for full-funnel activation.
  • •Educate clients on TikTok products, platform updates, and best practices to drive campaign success.
  • •Analyze campaign data to identify optimizations and upsell opportunities, and provide proactive performance insights.
  • •Coordinate cross-functional teams to deliver long-term account plans and troubleshoot client issues alongside Product and Engineering.

Key Requirements

  • •4+ years of experience in client solutions, account management, digital advertising, AdTech, or a related field.
  • •Proficiency in analyzing and utilizing data tools such as Excel and Data Studio.
  • •Ability to thrive in a fast-paced, rapidly evolving environment.
  • •Experience with performance-driven (programmatic or social) advertising and/or auction-based ad platforms.
  • •Familiarity with measurement frameworks and attribution models.
Experience:4+ yearsDigital advertisingAdTechProgrammatic advertising
Skills:Client managementStrategic thinkingData analysisCommunicationCollaboration
Tech Stack:ExcelData StudioQBRs

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn