Customer Experience Representative, Executive Office

Join the executive office Customer Experience team at Robinhood to investigate and resolve high-risk, escalated customer cases across leadership, compliance, and public channels. You’ll partner with Legal, Compliance, and senior leadership to provide case summaries and risk assessments, perform root-cause analysis, and protect the customer experience and Robinhood’s brand through thoughtful, professional resolutions. This in-office role is based in Denver or Westlake with a focus on high-visibility issues.