NTT

1 week ago

SAP MM Consultant

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Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Provide L2/L3 production support for SAP MM and Procure-to-Pay processes, including purchasing, inventory management, material/vendor masters, goods receipt, invoice verification, and stock management. Investigate and resolve SAP ECC incidents within SLA using root-cause analysis, handle service requests and standard changes, and deliver minor enhancements/config updates. Coordinate with business, functional, and technical teams, manage transports, document solutions, and participate in on-call shifts following ITIL processes and using tools like ServiceNow/Remedy/Jira.

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: IT Support & Helpdesk

Key Responsibilities

•Provide L2/L3 support for Procure-to-Pay processes, including purchasing and inventory-related master and transaction areas.
•Monitor and resolve SAP ECC incidents within SLA, performing root cause analysis for recurring problems.
•Manage service requests and standard changes, and implement minor enhancements and configuration updates.
•Coordinate with business users, functional teams, and technical teams; prepare functional/technical documentation and knowledge articles.
•Support deployment activities including transport management and participate in on-call shifts during critical periods.

Key Requirements

•Provide L1.5/L2/L3 production support for SAP ECC applications and Procure-to-Pay processes.
•Analyze, troubleshoot, and resolve incidents within SLA using root cause analysis for recurring issues.
•Handle service requests and standard changes, and deliver minor enhancements and configuration updates.
•Coordinate with business users, functional teams, and technical teams for issue resolution and change support.
•Support testing activities including Unit Testing (UT), SIT, and UAT.

Skills:Incident troubleshootingRoot cause analysisCross-functional coordinationDocumentationOn-call readiness

Tech Stack:SAP MMSAP ECCProcure-to-PayPurchasingInventory ManagementMaterial MasterVendor MasterGoods ReceiptInvoice VerificationStock ManagementFI integrationWM integrationSD integrationServiceNowRemedyJiraITILUnit Testing (UT)SITUAT

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT