DDP Customer Engineer

Applied Materials
Slovenia
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 1-2 yearsEducation: associatesSkills: ["Communication","Customer coordination","Problem-solving"]

Serve as the direct liaison with customers to install, maintain, and upgrade semiconductor equipment. Troubleshoot using digital analytics and basic diagnostic techniques, and perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (with training). Collaborate with senior field service engineers, coordinate directly with customers for smooth operations, and help ensure exceptional service in an on-site environment.

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Applied Materials
Applied Materials
3 days ago

DDP Customer Engineer

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Last checked: 1 hour agoStatus: Live

Job Summary

Serve as the direct liaison with customers to install, maintain, and upgrade semiconductor equipment. Troubleshoot using digital analytics and basic diagnostic techniques, and perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (with training). Collaborate with senior field service engineers, coordinate directly with customers for smooth operations, and help ensure exceptional service in an on-site environment.
Location: Slovenia
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Collaborate with senior field service engineers to install, maintain, and upgrade customer equipment
  • •Use digital analytics for troubleshooting equipment issues
  • •Apply basic diagnostic techniques to assess and address technical issues with guidance
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided)
  • •Coordinate and communicate directly with customers to ensure smooth operations
Travel: Medium travel

Pay and Benefits

Perks:Travel AllowanceEmployee Assistance

Key Requirements

  • •Completion of an Associate degree, military technical training, field service experience, or a trade certification
  • •1–2 years of work experience in customer/field service support or a related technical field
  • •Ability to read and interpret electrical and mechanical schematics
  • •Experience diagnosing and resolving basic technical challenges using appropriate diagnostic methods
  • •Basic knowledge of Microsoft Excel, Word, and PowerPoint, plus effective written and verbal communication
Experience:1-2 yearsSemiconductor equipmentField serviceCustomer support
Education:Associate's
Skills:CommunicationCustomer coordinationProblem-solving
Licenses:Driver’s licensePassport
Tech Stack:Digital analyticsMicrosoft ExcelMicrosoft WordMicrosoft PowerPointDigital multimetersElectrical schematicsMechanical schematics

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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