Director, Global Order-to-Cash Transformation

Anthropic
San Francisco, New York, Seattle
Workplace: OnsiteFull timeUSD 230,000 - 300,000 annuallyFunction: Executive & General ManagementExperience: 10+ yearsEducation: bachelorsSkills: []

Lead a global order-to-cash (O2C) transformation, partnering with engineering and finance operations to redesign how orders are structured and provisioned, how transactions flow, and how revenue is billed and recognized. Own the multi-year roadmap, build operating metrics for cycle times and revenue leakage, and establish scalable, controlled processes with SOX-aligned monitoring. Drive automation and AI-driven tooling across billing, contracting, and ERP platforms.

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Anthropic
Anthropic
1 month ago

Director, Global Order-to-Cash Transformation

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Last checked: 4 hours agoStatus: Live

Job Summary

Lead a global order-to-cash (O2C) transformation, partnering with engineering and finance operations to redesign how orders are structured and provisioned, how transactions flow, and how revenue is billed and recognized. Own the multi-year roadmap, build operating metrics for cycle times and revenue leakage, and establish scalable, controlled processes with SOX-aligned monitoring. Drive automation and AI-driven tooling across billing, contracting, and ERP platforms.
Location: San Francisco, New York, Seattle
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Contribute to the vision, roadmap, and execution of the global O2C transformation across order management, provisioning, billing, invoicing, collections, and revenue recognition.
  • •Assess end-to-end current state, identify scale constraints, and sequence a prioritized transformation program with milestones, owners, and measurable outcomes.
  • •Build O2C operating metrics and reporting for leadership visibility, including cycle times, error/rework rates, touchless transactions, revenue leakage, and cost to serve.
  • •Design scalable, controlled O2C processes globally, standardizing across regions/entities/channels and embedding compliance monitoring including SOX controls.
  • •Partner on O2C systems architecture and automation strategy, deploying AI and automation across billing, contracting, and ERP platforms while leading cross-functional alignment without relying on direct authority.

Pay and Benefits

Salary: USD 230,000 - 300,000 annually
Perks:Parental LeaveEquity

Key Requirements

  • •10+ years leading operational transformations in Revenue Operations, Billing Operations, or other finance operations at high-growth SaaS/technology companies, including cross-functional leadership.
  • •Expert process design and cross-functional project management skills, scaling systems and using AI for automation, reporting, and compliance.
  • •Project management certification (PMP) or Lean Six Sigma Black Belt.
  • •Expert knowledge of quote-to-cash processes for SaaS across subscription and consumption-based business models (B2B).
  • •Extensive experience with contracting systems, billing platforms, and ERP systems (e.g., Salesforce, Stripe, NetSuite, Oracle, Workday Financials, Zuora).
Experience:10+ yearsSaaSTechnologyHigh-growth
Education:Bachelor's
Certifications:PMPLean Six Sigma Black Belt
Languages:English
Tech Stack:AIAutomationSalesforceStripeNetSuiteOracleWorkday FinancialsZuoraERPBillingContracting

Eligibility

Work Authorization:Sponsorship available.

Company Brief

Anthropic
Develops large-scale AI systems and safety research to create reliable, steerable, and interpretable AI assistants and models for commercial and research applications.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2021
WebsiteLinkedIn