Personal Banker - Central/Downtown

Commerce Bancshares
Kansas City
Full timeUSD 20.55 - 25.05 hourlyFunction: Banking, Lending & CreditExperience: 1+ yearsEducation: high_schoolSkills: ["Communication","Interpersonal skills","Written communication","Verbal communication","Attention to detail"]

Build lasting relationships with customers in a retail banking environment, using needs-based conversations to uncover financial goals and recommend appropriate products and services. Deliver an excellent in-person and phone customer experience, ensure accurate transaction processing in compliance with policies and regulations, educate customers on retail products and digital solutions, and refer complex needs to bank specialists. Earn base pay plus potential quarterly incentives.

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Commerce Bancshares
Commerce Bancshares
23 hours ago

Personal Banker - Central/Downtown

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Build lasting relationships with customers in a retail banking environment, using needs-based conversations to uncover financial goals and recommend appropriate products and services. Deliver an excellent in-person and phone customer experience, ensure accurate transaction processing in compliance with policies and regulations, educate customers on retail products and digital solutions, and refer complex needs to bank specialists. Earn base pay plus potential quarterly incentives.
Location: Kansas City
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Interact with customers in person and over the phone to meet needs through sales fulfillment.
  • •Listen to customers, understand needs, and recommend products and services to achieve individual and team goals.
  • •Educate customers on retail products and digital solutions that improve customer experience and support sales goals.
  • •Complete financial transactions accurately and efficiently while complying with policies, procedures, and regulatory requirements.
  • •Identify complex financial needs and refer customers to bank specialists as appropriate.

Pay and Benefits

Salary: USD 20.55 - 25.05 hourly
Perks:Health InsuranceDentalVision401kLife InsurancePaid LeavePaid PersonalLearning Budget

Key Requirements

  • •High school diploma (or equivalent education/experience).
  • •1+ years of sales or customer service experience.
  • •Strong sales skills and ability to deliver excellent customer experience in person and over the phone.
  • •Ability to meet personal and branch sales and customer service expectations.
  • •Proficient with Microsoft Word, Excel and Outlook.
Experience:1+ yearsSalesCustomer serviceRetail banking
Education:High School
Skills:CommunicationInterpersonal skillsWritten communicationVerbal communicationAttention to detail
Tech Stack:Microsoft WordMicrosoft ExcelOutlook

Company Brief

Commerce Bancshares
Provides commercial, retail, wealth management, and payment services through its regional banking operations. Commerce Bancshares serves individuals, businesses, and institutions across the Midwest with deposit accounts, lending, treasury, and card solutions.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Kansas City, United States
Founded: 1865
WebsiteLinkedIn