Citizens Banker

Citizens Bank
Pennsylvania
Workplace: OnsiteFull timeUSD 25+ hourlyFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Communication","Problem-solving","Relationship building","Collaboration","Multitasking"]

Build trusted customer relationships in a bank branch by using your financial knowledge, communication, and problem-solving skills to recommend solutions for spending, saving, borrowing, and investing. Learn customers’ goals and tailor recommendations such as future planning, home buying, and credit card openings. Collaborate with Wealth Management, Mortgage, and Business Banking partners, make outbound calls to acquire customers, and schedule financial checkups while following all policies, procedures, and regulations.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Citizens Bank
Citizens Bank
3 days ago

Citizens Banker

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live
Reposted: first listed 4 days ago

Job Summary

Build trusted customer relationships in a bank branch by using your financial knowledge, communication, and problem-solving skills to recommend solutions for spending, saving, borrowing, and investing. Learn customers’ goals and tailor recommendations such as future planning, home buying, and credit card openings. Collaborate with Wealth Management, Mortgage, and Business Banking partners, make outbound calls to acquire customers, and schedule financial checkups while following all policies, procedures, and regulations.
Location: Pennsylvania
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Provide trusted advice to customers as the face of the branch, building lasting relationships.
  • •Recommend financial solutions across spending, saving, borrowing, and investing needs.
  • •Understand personal financial goals and offer tailored recommendations (e.g., future planning, home buying, credit cards).
  • •Introduce customers to digital and mobile-first banking options via the app and ATMs.
  • •Follow all financial policies and procedures, including proper cash handling and applicable laws and regulations.

Pay and Benefits

Salary: USD 25 hourly
Perks:Health InsuranceDentalVision401kTuition AssistancePaid Leave

Key Requirements

  • •High school degree or GED required.
  • •2 years of sales and customer service experience, demonstrating an ability to meet or exceed goals.
  • •Ability to ask questions and identify customer needs to improve the customer relationship.
  • •Proven success building relationships and recommending/referring products and services through in-person and phone interactions.
  • •Demonstrated ability to use digital technology to support business goals, and aptitude to solve customer issues.
Education:High School
Skills:CommunicationProblem-solvingRelationship buildingCollaborationMultitasking
Licenses:NMLS

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website