Head of Business Performance

BJAK
United Kingdom, London
Workplace: RemoteFull timeFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Analytical skills","Problem-solving","Structured thinking","Communication","Stakeholder management","Project management","High ownership","Attention to detail","Bias toward execution"]

Own the performance management systems and processes that drive execution across the company. Lead company-wide OKR planning, tracking, and quarterly review cycles, and design scalable people processes to improve organizational effectiveness. Analyze people and operational data to identify trends and measure outcomes, building dashboards and reporting to guide decisions. Define business requirements for HR systems, reporting, and workflow automation, and embed company values across employee programs and evaluations.

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BJAK
BJAK
21 hours ago

Head of Business Performance

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 17 hours ago

Job Summary

Own the performance management systems and processes that drive execution across the company. Lead company-wide OKR planning, tracking, and quarterly review cycles, and design scalable people processes to improve organizational effectiveness. Analyze people and operational data to identify trends and measure outcomes, building dashboards and reporting to guide decisions. Define business requirements for HR systems, reporting, and workflow automation, and embed company values across employee programs and evaluations.
Location: United Kingdom, London
Workplace: Remote
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Sr. Director level

Key Responsibilities

  • •Own and continuously improve the company’s performance management framework.
  • •Lead company-wide OKR planning, tracking, and quarterly review cycles.
  • •Design and implement scalable people processes to improve organizational effectiveness.
  • •Analyze people, performance, and operational data to identify trends, measure outcomes, and recommend improvements.
  • •Build dashboards and reports and define business requirements for HR systems, reporting tools, and workflow automation.

Key Requirements

  • •Bachelor's degree or equivalent practical experience.
  • •Experience in People Operations, People Analytics, Organizational Effectiveness, HR Strategy, Business Operations, or Management Consulting.
  • •Strong analytical skills to interpret data and translate insights into action.
  • •Experience designing or improving performance management frameworks, OKRs, or organizational processes.
  • •Ability to write clear business requirements and improve operational workflows.
Experience:People operationsPeople analyticsOrganizational effectivenessHR strategyBusiness operationsManagement consulting
Education:Bachelor's
Skills:Analytical skillsProblem-solvingStructured thinkingCommunicationStakeholder managementProject managementHigh ownershipAttention to detailBias toward execution

Company Brief

BJAK
Bjak is a Malaysia-based insurtech that operates an online insurance comparison and distribution platform across SEA, simplifying purchase and servicing of motor and life insurance using digital tools and AI-enabled services.
Industry: InsurTech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Selangor, Malaysia
Founded: 2019
Glassdoor
Glassdoor: 2.5
WebsiteLinkedInGlassdoor