MIU MIU Client Advisor Daimaru Tokyo

Prada Group
Tokyo
Workplace: OnsiteFull timeFunction: SalesEducation: high_schoolSkills: ["Clienteling","Communication","Responsibility","Teamwork","Professionalism"]

Provide exceptional, client-centered luxury service as an MIU MIU brand ambassador. Own individual and store sales goals across both in-store and e-commerce channels, maintaining KPI-driven service and product knowledge. Build and update customer information in the CRM to strengthen relationships and drive future opportunities. Support omni-channel initiatives, handle client feedback and complaints with relevant teams, and execute operational duties such as inventory, security, POS, logistics, and reporting in line with company guidelines.

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Prada Group
Prada Group
15 hours ago

MIU MIU Client Advisor Daimaru Tokyo

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Provide exceptional, client-centered luxury service as an MIU MIU brand ambassador. Own individual and store sales goals across both in-store and e-commerce channels, maintaining KPI-driven service and product knowledge. Build and update customer information in the CRM to strengthen relationships and drive future opportunities. Support omni-channel initiatives, handle client feedback and complaints with relevant teams, and execute operational duties such as inventory, security, POS, logistics, and reporting in line with company guidelines.
Location: Tokyo
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Create a warm, refined client environment and deliver outstanding service aligned with the “client journey ceremony”
  • •Achieve individual sales targets and drive store success through strong selling performance
  • •Meet KPI goals while maintaining high standards of service and sales quality
  • •Deeply understand MIU MIU’s history, culture, and brand DNA, using it in client communication and styling proposals
  • •Capture client information and accurately enter it into the CRM to build, maintain, and strengthen personalized relationships and future business opportunities

Key Requirements

  • •High school education or higher
  • •Passion for fashion and being a MIU MIU fan
  • •Experience in sales and customer building for luxury brands, premium luxury, or select shops
  • •Strong experience selling Ready-to-wear, Shoes, and Leather Goods
  • •Business-level Japanese is required, with sales experience using English, Chinese, and/or Korean languages (as applicable)
Experience:LuxuryPremium luxuryRetailFashionE-commerce
Education:High School
Skills:ClientelingCommunicationResponsibilityTeamworkProfessionalism
Languages:JapaneseEnglishChineseKorean
Tech Stack:CRME-commerceSmartphonePOS

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn