Commercial Representative - National Accounts

Chep
Poland
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 2+ yearsSkills: ["Account Management","Negotiation","Relationship Management","Customer Experience (CX)","Data Storytelling"]

Own and grow national accounts by building multi-tier customer relationships, serving as the primary point of contact, and driving customer satisfaction through proactive account management. Support asset utilization and profitability initiatives, coordinate with Commercial, Supply Chain, and Operations on customer-specific solutions, and resolve operational issues to maintain account health. Lead negotiations, track revenue/profit vs targets and KPIs, and run on-site quality audits and training to improve asset productivity and reduce service failures.

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FursaFursa
Chep
Chep
1 month ago

Commercial Representative - National Accounts

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 days agoStatus: Live

Job Summary

Own and grow national accounts by building multi-tier customer relationships, serving as the primary point of contact, and driving customer satisfaction through proactive account management. Support asset utilization and profitability initiatives, coordinate with Commercial, Supply Chain, and Operations on customer-specific solutions, and resolve operational issues to maintain account health. Lead negotiations, track revenue/profit vs targets and KPIs, and run on-site quality audits and training to improve asset productivity and reduce service failures.
Location: Poland
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Develop and maintain multi-tier customer relationships in the assigned territory to ensure loyalty and satisfaction.
  • •Serve as the primary customer point of contact, communicating account performance, inquiries, and feedback while delivering value through account management.
  • •Support business growth by promoting asset utilization and profitability initiatives, including onboarding, platform launches, and expansion into new lanes.
  • •Collaborate with Commercial, Supply Chain, and Operations to implement customer-specific solutions and resolve operational-level customer issues.
  • •Negotiate commercial terms and review revenue, profit, and KPI performance; lead asset productivity initiatives and conduct on-site quality audits and training.

Pay and Benefits

Perks:Health InsuranceCompany CarCommuter BenefitsPaid LeaveMeal Vouchers

Key Requirements

  • •2 years of experience in sales and/or in B2B cooperation.
  • •Experience in negotiations and strong sales, customer service, and telephone skills.
  • •FMCG or supply chain industry experience.
  • •Fluency in Polish and English.
  • •Valid driving license and ability to travel across Poland.
Experience:2+ yearsFMCGSupply chain
Education:
Skills:Account ManagementNegotiationRelationship ManagementCustomer Experience (CX)Data Storytelling
Licenses:Driving License
Languages:PolishEnglish
Tech Stack:Microsoft Office

Company Brief

Chep
Provides pooled pallets, crates and containers and supply-chain logistics services to manufacturers, retailers and logistics providers globally, enabling transport, storage and returnable packaging solutions that reduce cost, waste and complexity in multi-party supply chains.
Industry: Logistics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: Sydney, Australia
WebsiteLinkedIn