Training Associate

RealReal
Phoenix
Workplace: OnsiteFull timeUSD 23.21 - 26.52 hourlyFunction: Education & TrainingSkills: ["Self-discipline","Time management","Communication","Adaptability","Attention to detail"]

Drive live and virtual onboarding and continued education for production-based roles, ensuring trainees succeed and training quality stays high. Facilitate training sessions, track learner progress, update and adapt training content, and create support materials such as guides and training kits. Partner with Learning & Development and Operations leaders to identify training needs, improve programs, and build tools that help associates perform effectively.

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FursaFursa
RealReal
RealReal
11 hours ago

Training Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Drive live and virtual onboarding and continued education for production-based roles, ensuring trainees succeed and training quality stays high. Facilitate training sessions, track learner progress, update and adapt training content, and create support materials such as guides and training kits. Partner with Learning & Development and Operations leaders to identify training needs, improve programs, and build tools that help associates perform effectively.
Location: Phoenix
Workplace: Onsite
Employment Type: Full time
Job Function: Education & Training
Seniority: Entry level

Key Responsibilities

  • •Lead/facilitate live and virtual training for inbound operations production-based roles.
  • •Track learner progress and update resources so managers can monitor progress.
  • •Modify and advise training content as needed, including creating content with managers.
  • •Communicate and partner with management to identify training opportunities and needs and propose solutions.
  • •Build and maintain tools and materials (guides, cheat sheets, training kits) to support associates on the job.
Travel: Low travel

Pay and Benefits

Salary: USD 23.21 - 26.52 hourly
Perks:Equity401kHealth InsuranceDentalVisionPaid ParentalPaid Leave

Key Requirements

  • •1-2 years of professional experience.
  • •1-2 years of experience within an operational support function (Auth, Receiving, FJW, CRCS).
  • •Proficiency in Google Slides or PPT, with ability to create clear, branded training slides.
  • •Strong self-discipline, time management, and clear written and verbal communication skills.
  • •Ability to adapt to changing priorities and execute projects from start to completion.
Skills:Self-disciplineTime managementCommunicationAdaptabilityAttention to detail
Tech Stack:Google SlidesPowerPointPPT

Company Brief

RealReal
Operates an online luxury consignment marketplace for buying and selling authenticated pre-owned designer fashion, jewelry, watches, and home goods. It combines e-commerce with authentication, pricing, and logistics services for sellers and shoppers.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2011
Glassdoor
Glassdoor: 3.3
WebsiteLinkedInGlassdoor