Lead Store Advisor, Flatiron

On Holding
New York
Workplace: OnsiteFull timeUSD 29.8 - 32.7 hourlyFunction: OtherExperience: 2-3 yearsSkills: ["Leadership","Communication","Interpersonal skills","Customer-focused","Performance improvement"]

Drive sales performance and operational excellence in a flagship retail store by mentoring Store Advisors and supervising customer interactions. Own inventory and ordering support, maintain premium visual merchandising standards, and ensure accurate stock levels. Serve as the key point of contact for store leadership, IT, and Facility Management on product flow and store systems. Help train the team on back-of-house processes and collaborate cross-functionally to strengthen store execution.

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FursaFursa
On Holding
On Holding
1 month ago

Lead Store Advisor, Flatiron

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Drive sales performance and operational excellence in a flagship retail store by mentoring Store Advisors and supervising customer interactions. Own inventory and ordering support, maintain premium visual merchandising standards, and ensure accurate stock levels. Serve as the key point of contact for store leadership, IT, and Facility Management on product flow and store systems. Help train the team on back-of-house processes and collaborate cross-functionally to strengthen store execution.
Location: New York
Workplace: Onsite
Employment Type: Full time · Permanent
Seniority: Manager level

Key Responsibilities

  • •Drive sales performance and supervise customer interactions to reflect brand values.
  • •Supervise, mentor, and motivate a team of Store Advisors with a customer-focused approach.
  • •Manage inventory tasks including placing new product orders, fill-in orders, and maintaining accurate stock levels.
  • •Execute visual merchandising standards to create a premium shopping experience with well-organized displays.
  • •Serve as the primary contact for store leadership, IT, and Facility Management and train the team on BoH processes.

Pay and Benefits

Salary: USD 29.8 - 32.7 hourly
Perks:Health InsuranceDentalVisionPaid Leave401k

Key Requirements

  • •2-3 years of experience in retail operations or a customer-focused environment.
  • •At least 1 year of experience leading teams, managing projects, or driving performance improvement initiatives.
  • •Experience in the Outlet, Running, Fashion, or Sports industry is a plus; passion for these areas is essential.
  • •Exceptional communication and interpersonal skills to connect with customers and inspire your team.
  • •Ability to maintain visually appealing store standards and work weekends, evenings, and holidays as needed.
Experience:2-3 yearsRetail operationsCustomer serviceSportsFashionRunningOutlet
Skills:LeadershipCommunicationInterpersonal skillsCustomer-focusedPerformance improvement
Languages:English

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn