Senior Director, Global Risk, Servicing and Comms Platform

PayPal
Massachusetts
Workplace: HybridFull timeUSD 220,000 - 326,700 annuallyFunction: Communications, PR & CommunityExperience: 12+ yearsEducation: bachelorsSkills: ["Strategic planning","Cross-functional leadership","Customer focus","Data-driven decision making","Operational accountability"]

Own the strategic vision and portfolio direction for global risk, servicing, and communications platform capabilities. Lead product strategy and an executable roadmap with cross-functional partners, balancing innovation, regulatory requirements, time-to-market, customer needs, and profitability. Use usability and market analysis metrics to drive data-driven decisions and standardize discovery/analytics workstreams. Manage product manager collaboration through operational review mechanisms and accountability.

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FursaFursa
PayPal
PayPal
3 days ago

Senior Director, Global Risk, Servicing and Comms Platform

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Own the strategic vision and portfolio direction for global risk, servicing, and communications platform capabilities. Lead product strategy and an executable roadmap with cross-functional partners, balancing innovation, regulatory requirements, time-to-market, customer needs, and profitability. Use usability and market analysis metrics to drive data-driven decisions and standardize discovery/analytics workstreams. Manage product manager collaboration through operational review mechanisms and accountability.
Location: Massachusetts
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Sr. Director level

Key Responsibilities

  • •Establish a shared vision and cohesive strategy for a portfolio of products or platform products to enable development and scalability.
  • •Lead product strategy development and create an executable portfolio strategy view with cross-functional stakeholders.
  • •Shape the architectural roadmap, balancing innovation, regulatory requirements, time-to-market, customer needs, and product profitability.
  • •Define and use metrics (usability studies, research, and market analysis) and standardize analytics/customer discovery/competitive analysis workstreams.
  • •Drive product portfolio profitability and lead operational mechanisms such as Product Reviews, Operating Reviews, and Business Reviews.

Pay and Benefits

Salary: USD 220,000 - 326,700 annually
Perks:Health InsurancePaid LeaveLearning Budget

Key Requirements

  • •12+ years of relevant experience and a Bachelor’s degree, or an equivalent combination of education and experience.
  • •5 years of experience leading others.
Experience:12+ years
Education:Bachelor's
Skills:Strategic planningCross-functional leadershipCustomer focusData-driven decision makingOperational accountability

Company Brief

PayPal
Global online payments platform enabling digital and mobile payments, money transfers, and merchant services for consumers and businesses, supporting e‑commerce transactions across multiple currencies and payment methods.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1998
WebsiteLinkedIn