KeyCorp

3 days ago

Lead Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Serve as a trusted resource in the branch by resolving complex client servicing issues, providing distinctive client service, and coaching Teller staff to improve operational effectiveness. Lead Teller discussions focus on uncovering clients’ financial wellness needs, supporting goals with financial wellness tools, and transitioning clients to a Banker for deeper conversations. Own day-to-day Teller scheduling, ensure compliance with regulatory, security, and audit controls, and support onboarding and training.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Provide excellent in-person client service and model a strong client experience culture.
•Coach tellers to ensure efficient, accurate performance of teller functions in the branch setting.
•Act as a primary troubleshooter for more complex client servicing issues.
•Listen for financial wellness opportunities and transition clients to a Banker when appropriate.
•Manage day-to-day teller line duties including scheduling, staffing issues, compliance procedures, and cash drawer balancing.

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

•High School Diploma, GED, or equivalent business experience.
•3+ years of demonstrated superior client relationship skills.
•3+ years of experience handling cash.
•Working knowledge of PC with Windows-based applications and a calculator.
•Demonstrated ability to lead, motivate, foster teamwork, and organize multiple tasks.

Experience:3+ yearsBankingClient service

Education:High School

Skills:Client focusCoachingTeamworkTime managementIntegrity

Licenses:Notary License

Tech Stack:PCWindowsCalculatorATMOnline BankingTelephone Banking

Company Brief

KeyCorp

KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cleveland, United States

Founded: 1849

Glassdoor: 3.6

Website LinkedIn

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KeyCorp

3 days ago

Lead Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Provide excellent in-person client service and model a strong client experience culture.
•Coach tellers to ensure efficient, accurate performance of teller functions in the branch setting.
•Act as a primary troubleshooter for more complex client servicing issues.
•Listen for financial wellness opportunities and transition clients to a Banker when appropriate.
•Manage day-to-day teller line duties including scheduling, staffing issues, compliance procedures, and cash drawer balancing.

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

•High School Diploma, GED, or equivalent business experience.
•3+ years of demonstrated superior client relationship skills.
•3+ years of experience handling cash.
•Working knowledge of PC with Windows-based applications and a calculator.
•Demonstrated ability to lead, motivate, foster teamwork, and organize multiple tasks.

Experience:3+ yearsBankingClient service

Education:High School

Skills:Client focusCoachingTeamworkTime managementIntegrity

Licenses:Notary License

Tech Stack:PCWindowsCalculatorATMOnline BankingTelephone Banking

Company Brief

KeyCorp

KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cleveland, United States

Founded: 1849

Glassdoor: 3.6

Website LinkedIn