Workplace Operations & Facilities Lead

Compass
United States
Workplace: OnsiteFull timeUSD 65,000 - 81,300 annuallyFunction: Facilities, Workplace & Physical OperationsSkills: ["Problem-solving","Analytical skills","Attention to detail","Organization","Communication"]

Own day-to-day workplace operations for Compass office environments, ensuring operational excellence for local teams and agents. Resolve complex facilities and vendor repair issues, manage utilities, and oversee keycard inventory, security support, and copier/postage lease services. Drive invoice compliance and purchase order/credit card reconciliation, maintain vendor data, and coordinate vendor onboarding and escalations. Collaborate with regional partners to onboard office leaders and standardize workplace processes.

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Compass
Compass
1 month ago

Workplace Operations & Facilities Lead

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Last checked: 16 hours agoStatus: Live

Job Summary

Own day-to-day workplace operations for Compass office environments, ensuring operational excellence for local teams and agents. Resolve complex facilities and vendor repair issues, manage utilities, and oversee keycard inventory, security support, and copier/postage lease services. Drive invoice compliance and purchase order/credit card reconciliation, maintain vendor data, and coordinate vendor onboarding and escalations. Collaborate with regional partners to onboard office leaders and standardize workplace processes.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Facilities, Workplace & Physical Operations
Seniority: Manager level

Key Responsibilities

  • •Resolve vendor repair and maintenance facilities issues and manage landlord-responsibility repair communications with property managers and landlords.
  • •Manage utility accounts and handle quarterly reporting.
  • •Lead keycard inventory management and provide security support, including camera data and access control systems management.
  • •Oversee copier/postage fleet lease services, including invoicing, end-of-lease obligations, expense reporting, and escalations.
  • •Support vendor onboarding and sourcing, maintain workplace operations resources and documentation, and collaborate with cross-functional partners to train regional leaders on workplace processes.
Travel: Medium travel

Pay and Benefits

Salary: USD 65,000 - 81,300 annually
Perks:Paid LeaveHealth InsuranceDentalVision401kParental LeaveCommuter BenefitsLife InsuranceDisability InsurancePet Insurance

Key Requirements

  • •Proven experience in workplace operations, facilities management, or a high-level hospitality/operations role.
  • •Strong problem-solving and analytical skills to quickly adapt and resolve facilities issues.
  • •Meticulous attention to detail and strong organization for data and vendor management.
  • •Exceptional verbal and written communication skills for partnering with regional leaders and external property managers.
  • •Experience working with enterprise technology and systems such as Zendesk, Salesforce, or Confluence is a plus.
Skills:Problem-solvingAnalytical skillsAttention to detailOrganizationCommunication
Languages:English
Tech Stack:ZendeskSalesforceConfluence

Company Brief

Compass
A technology-driven real estate brokerage that combines a consumer-facing platform with agent tools and marketplace services to help clients buy, sell, and rent residential properties across the United States.
Industry: PropTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2012
WebsiteLinkedIn