Senior Technical Account Manager
Vercel
San Francisco, New York, Austin
Workplace: HybridFull timeUSD 163,000 - 204,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsSkills: ["Written communication","Cross-organizational coordination","Stakeholder management","Incident management","Proactive risk identification"]Own the post-sales technical relationship for a small portfolio of Vercel’s largest enterprise customers, serving as the persistent technical point of contact across Support, Engineering, Product, and Sales. Lead post-incident triage, drive proactive architecture and cost-optimization guidance, and coordinate broader Vercel engagements so outcomes integrate into customers’ long-term roadmaps. Work in a hybrid setup (3 days/week in-office) and renew annually based on TAM performance metrics.
