Prisoner Custody Officer (Crawley, West Sussex, GB, RH10 8BF)

Serco
United Kingdom
Workplace: OnsiteFull timeGBP 25,555+ annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Decision-making","Conflict de-escalation","Teamwork","Professionalism","Confidentiality","Calm under pressure"]

Work as a Prisoner Custody Officer in Prisoner Escort Custody Services (PECS), helping keep detainees, staff, and the justice system safe during court proceedings. You’ll escort detainees within court, supervise them during hearings, manage sensitive situations with strict confidentiality, conduct searches, monitor behaviour and respond to incidents, and complete accurate records while supporting detainee welfare.

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Serco
Serco
1 day ago

Prisoner Custody Officer (Crawley, West Sussex, GB, RH10 8BF)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Work as a Prisoner Custody Officer in Prisoner Escort Custody Services (PECS), helping keep detainees, staff, and the justice system safe during court proceedings. You’ll escort detainees within court, supervise them during hearings, manage sensitive situations with strict confidentiality, conduct searches, monitor behaviour and respond to incidents, and complete accurate records while supporting detainee welfare.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Escort detainees within court to courtrooms, cells, and facilities.
  • •Supervise detainees during hearings to maintain safety and security.
  • •Manage sensitive situations while maintaining strict confidentiality throughout court proceedings.
  • •Support detainee welfare, including food, drink, and wellbeing checks.
  • •Monitor behaviour, respond to incidents or risks, conduct searches, and complete accurate records and documentation.

Pay and Benefits

Salary: GBP 25,555 annually
Perks:Paid LeavePensionDental

Key Requirements

  • •You must hold a full UK driving licence (B/B1) (desirable).
  • •Be reasonably fit for the physical demands of the role.
  • •Demonstrate strong written and verbal communication skills.
  • •Stay calm and make decisions under pressure, including de-escalating conflict.
  • •Be professional, maintain confidentiality, and work well as part of a team following processes accurately.
Skills:CommunicationDecision-makingConflict de-escalationTeamworkProfessionalismConfidentialityCalm under pressure
Licenses:Full UK driving licence (B/B1)

Eligibility

Visa:Skilled Worker
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn