Spa Receptionist (Local Female)

Kempinski
Al Khobar
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Communication","Customer service","Problem-solving","Teamwork","Attention to detail"]

Support spa reception and public area duties while developing for a future leadership or operational role. Handle guest enquiries, record reservations, process payments, and promote spa services and retail to enhance guest experience in a Kempinski luxury environment.

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Kempinski
Kempinski
4 months ago

Spa Receptionist (Local Female)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Support spa reception and public area duties while developing for a future leadership or operational role. Handle guest enquiries, record reservations, process payments, and promote spa services and retail to enhance guest experience in a Kempinski luxury environment.
Location: Al Khobar
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Oversees the reception, including food and beverage offerings, retail, maintenance and housekeeping.
  • •Responds to guests’ bookings and queries in a professional manner. Promotes and up-sells spa services and retail.
  • •Records reservations and manages the appointment schedule.
  • •Conducts confirmation calls.
  • •Checks guests in and out, following payment and cash handling procedures.

Key Requirements

  • •Prior experience in hospitality or spa reception is preferred.
  • •Excellent customer service and communication skills.
  • •Ability to manage reservations and payment procedures accurately.
  • •Familiarity with SOPs, policies and forms manuals.
  • •Willingness to upsell spa services and retail and maintain professional guest interactions.
Skills:CommunicationCustomer serviceProblem-solvingTeamworkAttention to detail

Company Brief

Kempinski
Kempinski is a luxury hotel management company operating five-star hotels, residences and restaurants worldwide. The group provides high-end hospitality services, managing properties and bespoke guest experiences across major cities and resort destinations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Munich, Germany
Founded: 1862
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