Kempinski

2 months ago

Spa Receptionist (Local Female)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Support spa reception and public area duties while developing for a future leadership or operational role. Handle guest enquiries, record reservations, process payments, and promote spa services and retail to enhance guest experience in a Kempinski luxury environment.

Location: Al Khobar

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Oversees the reception, including food and beverage offerings, retail, maintenance and housekeeping.
•Responds to guests’ bookings and queries in a professional manner. Promotes and up-sells spa services and retail.
•Records reservations and manages the appointment schedule.
•Conducts confirmation calls.
•Checks guests in and out, following payment and cash handling procedures.

Key Requirements

•Prior experience in hospitality or spa reception is preferred.
•Excellent customer service and communication skills.
•Ability to manage reservations and payment procedures accurately.
•Familiarity with SOPs, policies and forms manuals.
•Willingness to upsell spa services and retail and maintain professional guest interactions.

Skills:CommunicationCustomer serviceProblem-solvingTeamworkAttention to detail

Company Brief

Kempinski

Kempinski is a luxury hotel management company operating five-star hotels, residences and restaurants worldwide. The group provides high-end hospitality services, managing properties and bespoke guest experiences across major cities and resort destinations.

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Munich, Germany

Founded: 1862

Glassdoor: 4.0

Website LinkedIn Glassdoor

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Kempinski

2 months ago

Spa Receptionist (Local Female)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Al Khobar

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Oversees the reception, including food and beverage offerings, retail, maintenance and housekeeping.
•Responds to guests’ bookings and queries in a professional manner. Promotes and up-sells spa services and retail.
•Records reservations and manages the appointment schedule.
•Conducts confirmation calls.
•Checks guests in and out, following payment and cash handling procedures.

Key Requirements

•Prior experience in hospitality or spa reception is preferred.
•Excellent customer service and communication skills.
•Ability to manage reservations and payment procedures accurately.
•Familiarity with SOPs, policies and forms manuals.
•Willingness to upsell spa services and retail and maintain professional guest interactions.

Skills:CommunicationCustomer serviceProblem-solvingTeamworkAttention to detail

Company Brief

Kempinski

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Munich, Germany

Founded: 1862

Glassdoor: 4.0

Website LinkedIn Glassdoor