Test Center Administrator (FT)

Prometric
Raleigh
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Professional communication","Attention to detail","Urgency in issue resolution","Teamwork","Multitasking"]

Serve as the face of Prometric in the Raleigh test center by welcoming examinees, verifying identification, and enforcing exam integrity policies. Monitor candidates throughout their computer-based exams, perform security checks (including wands), and respond urgently to any candidate issues. Maintain a secure testing environment and records as needed, while following test center procedures and supporting flexible site schedules.

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FursaFursa
Prometric
Prometric
1 month ago

Test Center Administrator (FT)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 days agoStatus: Live

Job Summary

Serve as the face of Prometric in the Raleigh test center by welcoming examinees, verifying identification, and enforcing exam integrity policies. Monitor candidates throughout their computer-based exams, perform security checks (including wands), and respond urgently to any candidate issues. Maintain a secure testing environment and records as needed, while following test center procedures and supporting flexible site schedules.
Location: Raleigh
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Maintain and apply test center policies, practices, and procedures.
  • •Greet examinees and verify identification.
  • •Perform required security checks, including use of wands.
  • •Continuously monitor candidates during exams and report/resolve issues urgently.
  • •Maintain secure test center environment and materials, ensuring a fair testing experience and reporting out-of-guideline occurrences.

Pay and Benefits

Perks:401kVisionFsaPaid HolidaysSick TimePaid TrainingEmployee AssistanceLegalPaid Leave

Key Requirements

  • •High school diploma or equivalent (college experience is a plus).
  • •Minimum of one year of in-person customer service experience (e.g., call center, retail, restaurant).
  • •Must be 18 years of age to qualify.
  • •Ability to communicate professionally with candidates and coworkers.
  • •Familiarity with Microsoft Windows-based applications, including MS Office, Outlook, and web browsing.
Experience:Customer service
Education:High School
Skills:Professional communicationAttention to detailUrgency in issue resolutionTeamworkMultitasking
Tech Stack:Microsoft WindowsMS OfficeOutlookExplorerWeb browsing

Company Brief

Prometric
Provides computer-based testing, assessment, and credentialing services for certification bodies, professional associations, and academic institutions. Operates exam delivery, proctoring, and assessment programs across a global network.
Industry: Education
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Baltimore, United States
Founded: 1990
WebsiteLinkedIn