Zoom Video Communications

17 hours ago

CX Sales Specialist - Singapore - Remote, Selangor, Malaysia

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Drive adoption and growth of Zoom Contact Center (CCaaS), Zoom Virtual Agent, and Zoom Workforce Engagement Management across Singapore and Malaysia via Zoom’s partner ecosystem. Partner with regional account teams and indirect sales partners to identify, qualify, and close contact center opportunities, providing overlay and strategic deal support. Use consultative, value-based selling (e.g., MEDDPICC) and forecasting tools to evangelize the unified, AI-driven ZCX platform.

Location: Singapore

Workplace: Remote

Employment Type: Full time

Job Function: Sales

Seniority: Mid level

Key Responsibilities

•Accelerate adoption and growth of Zoom ZCX solutions through the partner ecosystem.
•Focus on Singapore, Malaysia, and other South-East Asian markets for contact center opportunity coverage.
•Collaborate with regional account teams and partners to identify, qualify, and close opportunities.
•Provide strategic deal support as a trusted advisor and overlay specialist to internal teams, partners, and customers.
•Evangelize the value of Zoom’s unified, AI-driven ZCX platform across the market.

Key Requirements

•6+ years of enterprise sales experience in Contact Center (CCaaS/PBX/ZCX) technology solutions.
•Proven success in overlay sales environments, driving growth through indirect sales models.
•Deep understanding of contact center, telephony, and ZCX technologies including AI, analytics, and workforce management.
•Skilled in value-based and consultative selling, with experience using frameworks such as MEDDPICC.
•Proficiency in forecasting and sales tools including Salesforce, Clari, LinkedIn Sales Navigator, and ZoomInfo.

Experience:Enterprise salesContact centerCCaaSTelephonyIndirect sales

Skills:Value-based sellingConsultative sellingForecastingCommunicationExecutive engagement

Tech Stack:Zoom Contact CenterCCaaSZoom Virtual AgentWorkforce Engagement ManagementAIAnalyticsWorkforce managementMEDDPICCSalesforceClariLinkedIn Sales NavigatorZoomInfo

Company Brief

Zoom Video Communications

Provides video conferencing, chat, phone, webinar, and collaboration software for businesses, schools, and individuals. Its platform is widely used for remote meetings, virtual events, and hybrid work communication.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Jose, United States

Founded: 2011

Website LinkedIn

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Zoom Video Communications

17 hours ago

CX Sales Specialist - Singapore - Remote, Selangor, Malaysia

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: Singapore

Workplace: Remote

Employment Type: Full time

Job Function: Sales

Seniority: Mid level

Key Responsibilities

•Accelerate adoption and growth of Zoom ZCX solutions through the partner ecosystem.
•Focus on Singapore, Malaysia, and other South-East Asian markets for contact center opportunity coverage.
•Collaborate with regional account teams and partners to identify, qualify, and close opportunities.
•Provide strategic deal support as a trusted advisor and overlay specialist to internal teams, partners, and customers.
•Evangelize the value of Zoom’s unified, AI-driven ZCX platform across the market.

Key Requirements

•6+ years of enterprise sales experience in Contact Center (CCaaS/PBX/ZCX) technology solutions.
•Proven success in overlay sales environments, driving growth through indirect sales models.
•Deep understanding of contact center, telephony, and ZCX technologies including AI, analytics, and workforce management.
•Skilled in value-based and consultative selling, with experience using frameworks such as MEDDPICC.
•Proficiency in forecasting and sales tools including Salesforce, Clari, LinkedIn Sales Navigator, and ZoomInfo.

Experience:Enterprise salesContact centerCCaaSTelephonyIndirect sales

Skills:Value-based sellingConsultative sellingForecastingCommunicationExecutive engagement

Tech Stack:Zoom Contact CenterCCaaSZoom Virtual AgentWorkforce Engagement ManagementAIAnalyticsWorkforce managementMEDDPICCSalesforceClariLinkedIn Sales NavigatorZoomInfo

Company Brief

Zoom Video Communications

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Jose, United States

Founded: 2011

Website LinkedIn