Sales Operations Executive

Delivery Hero
Kuala Lumpur
Workplace: OnsiteFull timeFunction: Revenue Operations (RevOps)Skills: ["Attention to detail","Data accuracy","Organizational skills","Adaptability","Independent work"]

Support the sales team by managing sales enablement and documentation, keeping CRM lead flows complete, and ensuring accurate data across customer records and master sheets. Build and maintain dashboards and reports from CRM tools to track key sales metrics and highlight trends. Assist with onboarding by training teammates on sales tools and CRM workflows, and provide ad-hoc operational support for sales leadership initiatives.

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FursaFursa
Delivery Hero
Delivery Hero
1 day ago

Sales Operations Executive

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 4 days ago

Job Summary

Support the sales team by managing sales enablement and documentation, keeping CRM lead flows complete, and ensuring accurate data across customer records and master sheets. Build and maintain dashboards and reports from CRM tools to track key sales metrics and highlight trends. Assist with onboarding by training teammates on sales tools and CRM workflows, and provide ad-hoc operational support for sales leadership initiatives.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Full time
Job Function: Revenue Operations (RevOps)
Seniority: Entry level

Key Responsibilities

  • •Assist in creating and maintaining product demos, including managing a centralized demo repository with version control.
  • •Handle sales documentation and administrative tasks, including contracts and master client sheets, ensuring accuracy and currency.
  • •Populate inbound leads into the CRM and maintain organized, accurate CRM records to avoid missed opportunities.
  • •Extract, analyze, and prepare CRM-based reports and dashboards to support management reviews and track key sales metrics.
  • •Support sales training and onboarding by teaching sales tools, CRM workflows, and internal processes; provide ad-hoc operational support as needed.

Key Requirements

  • •Strong analytical mindset with excellent attention to detail for accurate data entry and administration tasks.
  • •Proficiency in MS Excel or Google Sheets for dashboards, pivot tables, and advanced formulas.
  • •Basic knowledge of Google Workspace (Docs, Slides) and experience with CRM platforms.
  • •Strong understanding of CRM workflows and data management to ensure accuracy and consistency.
  • •Ability to independently manage multiple priorities in a fast-paced environment.
Skills:Attention to detailData accuracyOrganizational skillsAdaptabilityIndependent work
Languages:English
Tech Stack:MS ExcelGoogle SheetsGoogle WorkspaceDocsSlidesPipedriveQuoterAirtableCRMDashboardsPivot tables

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
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