Business Operations Associate

CarMax
United States
Workplace: OnsiteFull timeUSD 16 - 33.9 hourlyFunction: Business OperationsSkills: ["Customer service","Organizational skills","Multitasking","Communication","Confidentiality"]

Support store operations by accurately processing sales, auctions, and appraisals. You’ll deliver strong customer service, audit and manage retail/wholesale paperwork (including finance contracts and DMV documentation), handle cash management and deposits, and ensure correct titles and payoffs. In addition, you’ll maintain confidentiality, follow EH&S requirements, and train/mentor new associates while assisting multiple departments in a fast-paced environment.

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CarMax
CarMax
2 months ago

Business Operations Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Support store operations by accurately processing sales, auctions, and appraisals. You’ll deliver strong customer service, audit and manage retail/wholesale paperwork (including finance contracts and DMV documentation), handle cash management and deposits, and ensure correct titles and payoffs. In addition, you’ll maintain confidentiality, follow EH&S requirements, and train/mentor new associates while assisting multiple departments in a fast-paced environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Greet customers, answer questions, and guide them through paperwork processes.
  • •Process and audit retail/wholesale paperwork, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and funding documentation.
  • •Handle cash management tasks such as receiving payments, preparing deposits, and maintaining security protocols.
  • •Perform clerical duties (filing, data entry, reconciliation) and follow EH&S requirements; train and mentor new associates.

Pay and Benefits

Salary: USD 16 - 33.9 hourly
Perks:Paid SickPaid LeavePaid Holidays

Key Requirements

  • •Ability to read, interpret, and record data accurately for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Ability to work varied schedules, including nights, weekends, and holidays, and lift up to 20 lbs.
Experience:RetailAutomotiveAuctions
Skills:Customer serviceOrganizational skillsMultitaskingCommunicationConfidentiality
Tech Stack:Microsoft OfficeData entry systems

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn