Senior Customer Marketing Manager, Strategic Customers

Snowflake
Menlo Park
Workplace: OnsiteFull timeUSD 158,000 - 206,800 annuallyFunction: Marketing & GrowthEducation: bachelorsSkills: ["Customer-obsessed","Executive relationship building","Project management","Communication","Operating in ambiguity"]

Own and scale a co-marketing program for Snowflake’s Tier 1 strategic customers, shaping executive-level customer stories into flagship storytelling moments. Lead end-to-end campaign planning from account discovery and story qualification through concepting, production, launch, and performance reporting. Build trusted customer relationships, recruit customer advocates, partner closely with Sales and cross-functional marketing teams, and orchestrate agencies to deliver reference-ready narratives that drive retention and growth.

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Snowflake
Snowflake
1 month ago

Senior Customer Marketing Manager, Strategic Customers

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Last checked: 13 hours agoStatus: Live

Job Summary

Own and scale a co-marketing program for Snowflake’s Tier 1 strategic customers, shaping executive-level customer stories into flagship storytelling moments. Lead end-to-end campaign planning from account discovery and story qualification through concepting, production, launch, and performance reporting. Build trusted customer relationships, recruit customer advocates, partner closely with Sales and cross-functional marketing teams, and orchestrate agencies to deliver reference-ready narratives that drive retention and growth.
Location: Menlo Park
Workplace: Onsite
Employment Type: Full time
Job Function: Marketing & Growth
Seniority: Sr. Manager level

Key Responsibilities

  • •Own the end-to-end co-marketing program for a portfolio of Tier 1 customers, from account discovery and story qualification through campaign concepting, production, launch, and reporting.
  • •Build trusted, long-term relationships with top customers and tell their stories in ways that create mutual value.
  • •Identify, qualify, and curate compelling customer stories, working with AEs and account teams to secure executive buy-in.
  • •Serve as a strategic partner to Sales using high-visibility storytelling to support retention, expansion, and growth.
  • •Orchestrate campaign execution across Brand, Creative, Social, Web, PR, ABM, and Exec Comms, including timelines/dependencies, customer approvals, and performance reporting.

Pay and Benefits

Salary: USD 158,000 - 206,800 annually

Key Requirements

  • •8+ years of experience in customer marketing, co-marketing, executive programs, or integrated campaign management in B2B SaaS or enterprise technology.
  • •Deep experience managing complex, multi-stakeholder co-marketing or integrated campaigns from brief through launch.
  • •Proven ability to build trusted relationships with senior executives, including communications leads and CDOs, at enterprise-scale organizations.
  • •Strong understanding of the customer lifecycle and how customer marketing and advocacy drive acquisition, expansion, and retention.
  • •Bachelor’s degree in Marketing, Communications, Business, or a related field.
Experience:B2B SaaSEnterprise technology
Education:Bachelor's in Marketing, Communications, Business, or a related field
Skills:Customer-obsessedExecutive relationship buildingProject managementCommunicationOperating in ambiguity
Tech Stack:Google SuiteSalesforceTableauWrike

Company Brief

Snowflake
Provides a cloud-native data platform for data warehousing, data engineering, data science, and analytics, enabling organizations to store, process, and share large-scale data across multiple cloud providers with elastic scalability and performance.
Industry: Data Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Bozeman, United States
Founded: 2012
WebsiteLinkedIn