Client Solutions Manager, Travel - Global Business Solutions - New York

TikTok
New York
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 4+ yearsSkills: ["Communication","Collaboration","Problem-solving","Data analysis","Adaptability"]

Partner with enterprise Travel advertisers as a trusted day-to-day advisor, cultivating strategic relationships and serving as the main point of contact. Develop and execute full-funnel media strategies using deep product expertise, educating clients on TikTok products and best practices. Analyze campaign data to drive optimizations and upsell opportunities, provide actionable performance insights, and coordinate cross-functional teams to deliver long-term account plans. Troubleshoot client issues with Product and Engineering.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
TikTok
TikTok
1 day ago

Client Solutions Manager, Travel - Global Business Solutions - New York

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Partner with enterprise Travel advertisers as a trusted day-to-day advisor, cultivating strategic relationships and serving as the main point of contact. Develop and execute full-funnel media strategies using deep product expertise, educating clients on TikTok products and best practices. Analyze campaign data to drive optimizations and upsell opportunities, provide actionable performance insights, and coordinate cross-functional teams to deliver long-term account plans. Troubleshoot client issues with Product and Engineering.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Cultivate and maintain strategic partnerships with clients as a trusted advisor and key point of contact.
  • •Develop and execute tailored media strategies to help clients achieve business objectives.
  • •Leverage product expertise to support full-funnel activation from brand awareness through performance.
  • •Analyze campaign data to identify optimizations and upsell opportunities, delivering proactive insights and recommendations.
  • •Coordinate cross-functional teams to deliver long-term account plans and troubleshoot client issues with Product and Engineering.

Key Requirements

  • •4+ years of experience in client solutions, account management, digital advertising, AdTech, or a related field.
  • •Proficiency analyzing and using data tools such as Excel and Data Studio.
  • •Ability to thrive in a fast-paced, rapidly evolving environment.
  • •Experience with performance-driven (programmatic or social) advertising and/or auction-based ad platforms.
  • •Track record driving revenue growth and developing media strategy while managing advertiser relationships.
Experience:4+ yearsAdTechDigital advertisingClient solutionsAccount managementProgrammatic advertisingSocial advertising
Skills:CommunicationCollaborationProblem-solvingData analysisAdaptability
Tech Stack:ExcelData Studio

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn