Business Analyst

Qantas Airways
Adelaide
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 3+ yearsSkills: ["Problem-solving","Collaboration","Stakeholder engagement","Attention to detail","Workshop facilitation"]

Collaborate with agile, cross-functional teams to connect business needs with technology solutions for Qantas’ digital booking experience. Own entry points into booking, gather and document requirements (user stories, process maps, acceptance criteria), and translate them into clear, actionable solutions. Conduct technical analysis of API specifications and create detailed process flows and use cases, supporting build and QA through the project lifecycle.

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FursaFursa
Qantas Airways
Qantas Airways
2 days ago

Business Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Collaborate with agile, cross-functional teams to connect business needs with technology solutions for Qantas’ digital booking experience. Own entry points into booking, gather and document requirements (user stories, process maps, acceptance criteria), and translate them into clear, actionable solutions. Conduct technical analysis of API specifications and create detailed process flows and use cases, supporting build and QA through the project lifecycle.
Location: Adelaide
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Collaborate in agile, cross-functional teams to understand business challenges and identify opportunities for improvement.
  • •Translate business requirements into clear, actionable solutions for digital products and customer experience.
  • •Document requirements including user stories, process maps, and acceptance criteria.
  • •Perform technical analysis of API specifications and create detailed technical process flows, use cases, and user stories.
  • •Support development and QA teams throughout build and testing phases of the project lifecycle.

Pay and Benefits

Perks:Parental Leave

Key Requirements

  • •3+ years’ experience as a Business Analyst, preferably in Agile delivery environments.
  • •Tertiary qualification in Business, Information Technology, Commerce, or a related discipline.
  • •Experience with Amadeus systems and travel industry platforms, including airline reservations/passenger servicing/booking/distribution processes.
  • •Strong understanding of Agile methodologies including Scrum, Kanban, Lean, and Human-Centred Design principles.
  • •Experience documenting business requirements, user stories, process maps, and acceptance criteria.
Experience:3+ yearsTravel industryAgile deliveryAirlinesDigital products
Education:
Skills:Problem-solvingCollaborationStakeholder engagementAttention to detailWorkshop facilitation
Languages:English
Tech Stack:AmadeusAPIsJiraConfluenceScrumKanbanLeanHuman-Centred Design

Company Brief

Qantas Airways
Australia’s flag carrier providing domestic, international and freight air services, operating Qantas, Jetstar and QantasLink brands, plus a loyalty business (Qantas Frequent Flyer) and aviation services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Mascot, NSW, Australia
Founded: 1920
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