MercadoLibre

2 months ago

Analista Sênior de Automação - Mercado Envios

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Senior automation analyst leading remote technical support for automation, robotics, and PLC systems in a high-volume logistics environment. You will build centralized technical documentation, leverage monitoring data to prevent incidents, optimize triage and escalation, and collaborate on automation and AI solutions across Latin America.

Location: Brazil

Workplace: Onsite

Job Function: Industrial, Process & Manufacturing Engineering

Key Responsibilities

•Lead remote technical support for automation systems, robotics, and PLCs during production interruptions, resolving incidents without on-site intervention when possible
•Build and maintain a centralized repository of technical documentation, procedures, best practices, and fault histories to support incident diagnosis
•Use monitoring tools and historical operating data to anticipate faults, reduce downtime, and track support performance metrics
•Serve as the technical reference for triage and escalation processes, improving response flows and assisting the team in critical situations
•Collaborate on automation development and AI-enabled support solutions to scale assistance across multiple Latin American countries

Key Requirements

•Bachelor’s degree in Automation Engineering, Electrical Engineering, Mechatronics, or related fields
•Experience in industrial automation with knowledge of programmable controllers, SCADA, and robotics used in logistics operations
•Strong understanding of industrial networks and remote connectivity with ability to diagnose faults and ensure secure integration with IT networks
•Willingness to work in remote support mode; experience in multi-country operations is a plus
•Ability to create and maintain centralized technical documentation and to act as a reference in incident triage and escalation

Experience:Industrial automationRoboticsLogistics

Education:Bachelor's

Skills:TeamworkCommunicationProblem-solvingAnalytical thinkingAttention to detail

Languages:Portuguese

Tech Stack:PLCSCADARoboticsIndustrial NetworkingRemote diagnostics

Company Brief

MercadoLibre

Operates Latin America's leading e‑commerce marketplace and fintech ecosystem, offering online buying and selling, classifieds, payment processing, credit, and logistics services across multiple countries in the region.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Buenos Aires, Argentina

Founded: 1999

Glassdoor: 3.8

Website LinkedIn

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MercadoLibre

2 months ago

Analista Sênior de Automação - Mercado Envios

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Brazil

Workplace: Onsite

Job Function: Industrial, Process & Manufacturing Engineering

Key Responsibilities

•Lead remote technical support for automation systems, robotics, and PLCs during production interruptions, resolving incidents without on-site intervention when possible
•Build and maintain a centralized repository of technical documentation, procedures, best practices, and fault histories to support incident diagnosis
•Use monitoring tools and historical operating data to anticipate faults, reduce downtime, and track support performance metrics
•Serve as the technical reference for triage and escalation processes, improving response flows and assisting the team in critical situations
•Collaborate on automation development and AI-enabled support solutions to scale assistance across multiple Latin American countries

Key Requirements

•Bachelor’s degree in Automation Engineering, Electrical Engineering, Mechatronics, or related fields
•Experience in industrial automation with knowledge of programmable controllers, SCADA, and robotics used in logistics operations
•Strong understanding of industrial networks and remote connectivity with ability to diagnose faults and ensure secure integration with IT networks
•Willingness to work in remote support mode; experience in multi-country operations is a plus
•Ability to create and maintain centralized technical documentation and to act as a reference in incident triage and escalation

Experience:Industrial automationRoboticsLogistics

Education:Bachelor's

Skills:TeamworkCommunicationProblem-solvingAnalytical thinkingAttention to detail

Languages:Portuguese

Tech Stack:PLCSCADARoboticsIndustrial NetworkingRemote diagnostics

Company Brief

MercadoLibre

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Buenos Aires, Argentina

Founded: 1999

Glassdoor: 3.8

Website LinkedIn