Team Manager, SRE

Pythian
Singapore
Workplace: RemoteFull timeFunction: DevOps, Cloud & InfrastructureExperience: 3+ yearsSkills: ["Leadership","People management","Communication","Crisis management","Stakeholder management","Resilience","Continuous improvement","Escalation handling"]

Lead and mentor a team of Site Reliability Engineers to deliver high-quality SRE services, automate toil, and optimize workload distribution to meet strict SLA targets for enterprise clients. Own incident and severity-1 escalation guidance, provide 24/7 management on-call support, and drive continuous improvement, release management, and scalability. Partner with leadership on metrics, process adherence, resource planning, and team development while serving as a trusted technical advisor to key clients.

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FursaFursa
Pythian
Pythian
13 hours ago

Team Manager, SRE

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead and mentor a team of Site Reliability Engineers to deliver high-quality SRE services, automate toil, and optimize workload distribution to meet strict SLA targets for enterprise clients. Own incident and severity-1 escalation guidance, provide 24/7 management on-call support, and drive continuous improvement, release management, and scalability. Partner with leadership on metrics, process adherence, resource planning, and team development while serving as a trusted technical advisor to key clients.
Location: Singapore
Workplace: Remote
Employment Type: Full time
Job Function: DevOps, Cloud & Infrastructure
Seniority: Manager level

Key Responsibilities

  • •Lead and mentor a team of SREs to ensure technical excellence, timely incident resolution, and professional growth.
  • •Drive strategic service delivery and operational excellence by optimizing workload distribution, automating toil, and meeting SLA targets for enterprise clients.
  • •Act as primary point of contact for critical escalations and severity-1 incidents, providing guidance and technical direction.
  • •Provide 24/7 management on-call support for the team and conduct performance reviews and knowledge-sharing sessions.
  • •Collaborate with leadership on performance metrics, process adherence, and resource planning; act as a strategic technical advisor to enterprise clients.

Pay and Benefits

Perks:Remote WorkLearning BudgetPaid LeaveHome OfficeGym MembershipWellness Stipend

Key Requirements

  • •3+ years leading and managing technical teams, guiding senior SRE and DevOps engineers.
  • •Proven experience managing complex, high-stakes enterprise client relationships and advising executive stakeholders.
  • •Exceptional verbal and written communication to translate technical challenges and strategic goals between C-level and engineering teams.
  • •Proven resilience and crisis management skills for escalation handling and driving teams through major technical and operational challenges.
  • •Strong SRE/DevOps background with CI/CD orchestration, release management, deployment automation, scalability, and toil reduction; hands-on experience with GCP and Terraform.
  • •Experience with microservices architecture, containerization (Kubernetes, Docker), and CI/CD tools such as Jenkins, GitLab CI, or GitHub Actions; Linux and infrastructure components like PKI and service mesh.
  • •Strong knowledge of Linux systems administration and Public Key Infrastructure (PKI).
Experience:3+ yearsSREDevOpsEnterprise clientsCloudMicroservicesCI/CD
Skills:LeadershipPeople managementCommunicationCrisis managementStakeholder managementResilienceContinuous improvementEscalation handling
Tech Stack:Google Cloud Platform (GCP)TerraformInfrastructure as Code (IaC)Microservices architectureKubernetesDockerJenkinsGitLab CIGitHub ActionsCI/CDRelease managementDeployment automationScalabilityLinuxPublic Key Infrastructure (PKI)Service mesh

Company Brief

Pythian
Provides data, cloud, and managed services to help organizations migrate, operate, and optimize analytics, databases, and cloud infrastructure across hybrid and multi-cloud environments.
Industry: Consulting
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Ottawa, Canada
Founded: 1997
WebsiteLinkedIn