Airwallex

1 week ago

Account Manager, Mid Market

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Own a portfolio of Mid-Market clients in the US, serving as the primary point of contact and building deep, long-term relationships. Drive account growth through cross-sell and upsell across Airwallex’s spend management and related payment products (including FX and treasury). Conduct QBRs with data-driven insights, forecast and report on revenue and customer health, and partner cross-functionally with Solution Engineering and Product to optimize onboarding and adoption.

Location: San Francisco, New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Develop and maintain deep relationships with stakeholders across assigned Mid-Market accounts.
•Serve as the primary client point of contact, handling inquiries, resolving issues, and escalating when needed.
•Become an expert in the Airwallex product suite, specifically Spend Management.
•Collaborate with Solution Engineering, Product, and internal teams to support seamless onboarding, integration, and ongoing optimization.
•Identify expansion opportunities via cross-sell and upsell; run QBRs and use data/customer feedback for account health, forecasting, and driving adoption.

Pay and Benefits

Salary: USD 140,000 - 175,000 annually

Equity and Bonus:Equity

Key Requirements

•4+ years of experience in account management, partnership, or sales within fintech or high-growth SaaS.
•Strong understanding of spend management products, including corporate cards, expense management, account payable, procure-to-pay solutions, and accounting automation.
•Proven track record of building and maintaining strong client relationships.
•Excellent verbal and written communication and presentation skills.
•Proficiency in Salesforce (or similar CRM tools) and strong analytical skills to interpret complex data.

Experience:FintechSaaSCross-border financial platforms

Skills:CommunicationPresentationCustomer-firstProblem-solvingAnalytical thinking

Tech Stack:SalesforceLookerTableau

Company Brief

Airwallex

Airwallex is a global payments and financial platform that provides business accounts, cross-border payments, treasury, corporate cards, and embedded finance APIs to help companies manage global financial operations and scale internationally.

Industry: Fintech Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: Singapore, Singapore

Founded: 2015

Glassdoor: 3.7

Website LinkedIn Glassdoor

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Airwallex

1 week ago

Account Manager, Mid Market

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Location: San Francisco, New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Develop and maintain deep relationships with stakeholders across assigned Mid-Market accounts.
•Serve as the primary client point of contact, handling inquiries, resolving issues, and escalating when needed.
•Become an expert in the Airwallex product suite, specifically Spend Management.
•Collaborate with Solution Engineering, Product, and internal teams to support seamless onboarding, integration, and ongoing optimization.
•Identify expansion opportunities via cross-sell and upsell; run QBRs and use data/customer feedback for account health, forecasting, and driving adoption.

Pay and Benefits

Salary: USD 140,000 - 175,000 annually

Equity and Bonus:Equity

Key Requirements

•4+ years of experience in account management, partnership, or sales within fintech or high-growth SaaS.
•Strong understanding of spend management products, including corporate cards, expense management, account payable, procure-to-pay solutions, and accounting automation.
•Proven track record of building and maintaining strong client relationships.
•Excellent verbal and written communication and presentation skills.
•Proficiency in Salesforce (or similar CRM tools) and strong analytical skills to interpret complex data.

Experience:FintechSaaSCross-border financial platforms

Skills:CommunicationPresentationCustomer-firstProblem-solvingAnalytical thinking

Tech Stack:SalesforceLookerTableau

Company Brief

Airwallex

Industry: Fintech Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: Singapore, Singapore

Founded: 2015

Glassdoor: 3.7

Website LinkedIn Glassdoor