Marketing Executive

American Express
Singapore
Workplace: OnsiteFull timeFunction: Marketing & GrowthExperience: 1-3 yearsEducation: bachelorsSkills: ["Analytical skills","Problem-solving","Proactivity","Stakeholder management","Communication"]

Support the execution and optimization of customer engagement, loyalty, and partnership programs. Coordinate marketing campaigns and customer communications, manage partner collaboration, and analyze program performance using customer and program data. Provide operational support for program execution (documentation, contract administration, inquiries, and stakeholder coordination) while ensuring alignment with operational processes, brand standards, and regulatory requirements. Help improve customer journeys through digital capabilities and process enhancements.

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American Express
American Express
1 day ago

Marketing Executive

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Last checked: 1 day agoStatus: Live

Job Summary

Support the execution and optimization of customer engagement, loyalty, and partnership programs. Coordinate marketing campaigns and customer communications, manage partner collaboration, and analyze program performance using customer and program data. Provide operational support for program execution (documentation, contract administration, inquiries, and stakeholder coordination) while ensuring alignment with operational processes, brand standards, and regulatory requirements. Help improve customer journeys through digital capabilities and process enhancements.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Marketing & Growth
Seniority: Mid level

Key Responsibilities

  • •Support execution and optimization of customer engagement, loyalty, and partnership initiatives that enhance customer value and business performance.
  • •Coordinate marketing campaigns and customer communications, including content development and campaign execution.
  • •Support partner relationship management and collaborate with merchants, brands, and external partners to deliver customer value.
  • •Analyze program performance and customer data to generate insights and support decision-making.
  • •Provide operational support for customer engagement programs, including documentation, contract administration, customer inquiries, and stakeholder coordination.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability BenefitsPaid ParentalLearning Budget

Key Requirements

  • •Bachelor’s degree in Business, Marketing, Banking & Finance, or a related discipline.
  • •1–3 years of relevant experience in customer engagement, marketing, loyalty programs, partnerships, cards, or financial services.
  • •Experience supporting marketing campaigns, customer engagement initiatives, loyalty programs, or partnership activities (preferred).
  • •Knowledge of cards, financial services, premium lifestyle products/services, loyalty programs, or strategic partnerships (advantage).
  • •Strong analytical and problem-solving skills, with the ability to interpret data and derive meaningful insights.
Experience:1-3 yearsCustomer engagementMarketingLoyalty programsPartnershipsFinancial servicesCards
Education:Bachelor's in Business, Marketing, Banking & Finance, or a related discipline
Skills:Analytical skillsProblem-solvingProactivityStakeholder managementCommunication

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn