On Campus Representative

Allianz
Australia
Workplace: OnsitePart timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Customer-focused","Communication","Relationship building","Problem-solving","Organizational skills"]

Serve as Allianz Partners’ face on campus, supporting students, members, clients, and associates with health insurance products and services. Handle customer enquiries, product education, onboarding, and escalate feedback or complaints as needed. Build relationships across university stakeholders, coordinate orientation and engagement activities, and maintain accurate records and weekly/monthly service reporting while monitoring market and competitor activity.

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FursaFursa
Allianz
Allianz
6 days ago

On Campus Representative

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Serve as Allianz Partners’ face on campus, supporting students, members, clients, and associates with health insurance products and services. Handle customer enquiries, product education, onboarding, and escalate feedback or complaints as needed. Build relationships across university stakeholders, coordinate orientation and engagement activities, and maintain accurate records and weekly/monthly service reporting while monitoring market and competitor activity.
Location: Australia
Workplace: Onsite
Employment Type: Part time · Permanent
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Deliver exceptional customer service to members, clients, and associates, including responding to enquiries with clear product information.
  • •Support clients with product education and onboarding, and monitor and escalate feedback, issues, and complaints as appropriate.
  • •Develop and maintain relationships with university stakeholders, and liaise with billing medical providers and marketing collateral and promotional materials.
  • •Coordinate and support orientation and student engagement activities, including presentations, information sessions, and post-orientation follow-up.
  • •Maintain accurate customer records and complete weekly and monthly activity reports and service logs, including monitoring competitor activity and campus market trends.

Key Requirements

  • •Previous experience in customer service, sales support, stakeholder engagement, or a client-facing role.
  • •Strong communication and interpersonal skills to build effective relationships across diverse groups.
  • •Ability to work independently while contributing positively to a team environment.
  • •Excellent problem-solving skills and sound judgement when addressing customer enquiries.
  • •Strong organisational skills with accurate administration, reporting, and data entry capabilities.
Experience:HealthcareInsurance
Skills:Customer-focusedCommunicationRelationship buildingProblem-solvingOrganizational skills

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn