Citizens Banker

Citizens Bank
New York
Workplace: OnsiteFull timeUSD 25.48 - 31.25 hourlyFunction: Banking, Lending & CreditExperience: 2+ yearsEducation: high_schoolSkills: ["Communication","Problem-solving","Relationship-building","Collaboration","Self-motivation"]

Serve as the face of a branch by getting to know customers and providing trusted advice across spending, saving, borrowing, and investing needs. Use strong communication and problem-solving to identify customer needs, recommend tailored solutions, and refer products and services. Help customers adopt digital and mobile-first banking methods, collaborate with Wealth Management, Mortgage, and Business Banking partners, and make outbound calls to acquire customers and schedule checkups.

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Citizens Bank
Citizens Bank
1 day ago

Citizens Banker

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Serve as the face of a branch by getting to know customers and providing trusted advice across spending, saving, borrowing, and investing needs. Use strong communication and problem-solving to identify customer needs, recommend tailored solutions, and refer products and services. Help customers adopt digital and mobile-first banking methods, collaborate with Wealth Management, Mortgage, and Business Banking partners, and make outbound calls to acquire customers and schedule checkups.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Get to know customers and build lasting relationships by providing trusted advice.
  • •Recommend and assist with financial solutions for spending, saving, borrowing, and investing needs.
  • •Introduce customers to digital and mobile-first banking options for transactions.
  • •Collaborate with Wealth Management, Mortgage, and Business Banking partners for more complex needs.
  • •Follow all financial policies and procedures, including proper cash handling and compliance with laws and regulations.

Pay and Benefits

Salary: USD 25.48 - 31.25 hourly
Perks:Health InsuranceDentalVision401kTuition AssistancePaid Leave

Key Requirements

  • •High School degree or GED required.
  • •2+ years of sales and customer service experience with ability to meet or exceed goals.
  • •Ability to ask questions, identify needs, and improve the customer relationship.
  • •Proven success building relationships and recommending/referring products and services through in-person and phone interactions.
  • •Meet requirements set forth in the SAFE Act, including pre-employment screening and obtaining a unique identifier from the NMLS.
Experience:2+ years
Education:High School
Skills:CommunicationProblem-solvingRelationship-buildingCollaborationSelf-motivation
Tech Stack:Mobile and online bankingDigital technologyATMsSmartphoneTabletDesktop computer

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website