Finance Operations - Reconciliation Manager

Lead reconciliation and balancing analysis for pool accounts and customer transactions, ensuring timely and accurate reconciliation reporting. Investigate transaction issues, bank interface problems, and customer claims, coordinating closely with Digital, Safeguarding, and Customer Care to resolve root causes. Maintain up-to-date reconciliation controls, improve daily and periodic reconciliation processes, and prepare general ledger reconciliations while supporting ad-hoc requests and special projects.