Associate Operations Manager

Cloud Kitchens
San Francisco
Workplace: OnsiteFull timeUSD 70,000 - 78,000 annuallyFunction: Business OperationsExperience: 2+ yearsSkills: ["Leadership","Communication","Problem-solving"]

Oversee day-to-day operations at a cloud kitchen facility in San Francisco. Lead and train facility teams, manage order fulfillment and janitorial sanitation compliance, and ensure maintenance for HVAC, refrigeration, and ice machines. Own the restaurant partner relationship—running facility tours and sales pitch, quarterbacking onboarding and launch planning, preventing churn, and managing partner experience. Use KPI reporting and facility P&L management to drive profitability and continuous improvement.

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FursaFursa
Cloud Kitchens
Cloud Kitchens
20 hours ago

Associate Operations Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Oversee day-to-day operations at a cloud kitchen facility in San Francisco. Lead and train facility teams, manage order fulfillment and janitorial sanitation compliance, and ensure maintenance for HVAC, refrigeration, and ice machines. Own the restaurant partner relationship—running facility tours and sales pitch, quarterbacking onboarding and launch planning, preventing churn, and managing partner experience. Use KPI reporting and facility P&L management to drive profitability and continuous improvement.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead and train facility teams, including scheduling, training, and performance management
  • •Manage order fulfillment and deliver excellent customer service
  • •Manage janitorial teams and uphold cleaning and sanitation protocols to meet health and safety regulations
  • •Serve as primary point of contact for restaurant partners, quarterback onboarding, and prevent churn
  • •Conduct routine inspections and maintenance for HVAC, refrigeration, water heaters, and ice machines; coordinate repairs with vendors

Pay and Benefits

Salary: USD 70,000 - 78,000 annually
Perks:Health InsuranceDentalVision401kHsaPaid LeaveParental Leave

Key Requirements

  • •2+ years preferred in operations management
  • •2+ years preferred in employee/assistant management
  • •2+ years preferred in restaurant management
  • •2+ years preferred in property management
  • •Ability to lead teams, manage KPIs, and support facility-level profitability
Experience:2+ yearsRestaurant managementFacility operationsProperty management
Skills:LeadershipCommunicationProblem-solving
Languages:English

Company Brief

Cloud Kitchens
Operates delivery-focused ghost kitchen facilities that lease kitchen space and provide infrastructure, technology, and logistics to restaurants and virtual brands to optimize food delivery operations and expand market reach.
Industry: Restaurants & Food Service
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Private Equity Backed
Headquarters: Los Angeles, United States
Founded: 2016
WebsiteLinkedIn