Manager - Security Services

American Express
Phoenix
Workplace: OnsiteFull timeUSD 89,250 - 150,250 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 10+ yearsEducation: bachelorsSkills: ["Leadership","Communication","Crisis management","Decision making","Interpersonal skills"]

Oversee armed security coverage for American Express facilities in the Phoenix region, directly supervising Armed Security Agents and contract security staff. Partner with the Director-Security Services to develop and enforce security policies, investigate security breaches, and coordinate incident response as part of the Phoenix Crisis Response Team. Manage ID badging and physical access controls, conduct risk assessments and security audits, and support special events while maintaining 24/7 on-call readiness.

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American Express
American Express
1 day ago

Manager - Security Services

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Oversee armed security coverage for American Express facilities in the Phoenix region, directly supervising Armed Security Agents and contract security staff. Partner with the Director-Security Services to develop and enforce security policies, investigate security breaches, and coordinate incident response as part of the Phoenix Crisis Response Team. Manage ID badging and physical access controls, conduct risk assessments and security audits, and support special events while maintaining 24/7 on-call readiness.
Location: Phoenix
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Directly supervise Armed Security Agents and assist in supervising contract security staff.
  • •Develop, communicate, and enforce security policy rules for routine and emergency security matters.
  • •Supervise investigations into security breaches (e.g., bomb threats, thefts, suspicious activities).
  • •Support incident management for Phoenix region colleagues and coordinate with Colleague Labor Relations to manage risk.
  • •Manage ID badging/access authorization, ensure security coverage for facilities and special events, and participate in 24/7 on-call crisis response.

Pay and Benefits

Salary: USD 89,250 - 150,250 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability BenefitsRetirementParental LeaveCounseling Support

Key Requirements

  • •At least 10 years of previous experience (e.g., military, law enforcement, or physical security).
  • •Supervisory experience in security management.
  • •Some background in electronics and/or engineering.
  • •Bachelor’s degree (strongly preferred).
  • •Employment eligibility to work with American Express in the United States; the company will not pursue visa sponsorship.
Experience:10+ yearsPhysical securitySecurity managementMilitaryLaw enforcement
Education:Bachelor's
Skills:LeadershipCommunicationCrisis managementDecision makingInterpersonal skills

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn