Roomservice Manager (f/m/d)

Kempinski
Switzerland
Workplace: OnsiteSeasonalFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsSkills: ["Team leadership","Attention to detail","Structured working","Resilience","Guest orientation"]

Manage room service and banquet operations for the hotel during the winter season 2026/2027. Lead and coordinate a team of about 10 employees, ensuring timely, accurate delivery of food and beverages and maintaining high quality and hygiene standards. Oversee orders, inventories, guest satisfaction, and daily account closing while partnering with the kitchen and front desk. Handle recruitment, training, development, and create the monthly duty roster.

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Kempinski
Kempinski
9 hours ago

Roomservice Manager (f/m/d)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Manage room service and banquet operations for the hotel during the winter season 2026/2027. Lead and coordinate a team of about 10 employees, ensuring timely, accurate delivery of food and beverages and maintaining high quality and hygiene standards. Oversee orders, inventories, guest satisfaction, and daily account closing while partnering with the kitchen and front desk. Handle recruitment, training, development, and create the monthly duty roster.
Location: Switzerland
Workplace: Onsite
Employment Type: Seasonal
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Manage the room service and banquet department
  • •Coordinate and implement room service activities and ensure timely, correct delivery of food and beverages
  • •Lead a team of approximately 10 employees, including personnel management, recruitment, training, and development
  • •Control orders, maintain inventory, and ensure high quality standards
  • •Create the monthly duty roster and place orders, conduct inventories, and close daily accounts

Pay and Benefits

Perks:Staff AccommodationLaundry FacilitiesChildcare

Key Requirements

  • •Completed training and at least 3 years of professional experience in a similar position in a comparable hotel
  • •Experience in leading a team
  • •Attention to detail and a structured, organized way of working
  • •Resilience and a very high awareness of quality, hygiene, and tidiness
  • •English and German required (other languages such as Italian are an advantage)
Experience:3+ years
Skills:Team leadershipAttention to detailStructured workingResilienceGuest orientation
Languages:EnglishGerman

Company Brief

Kempinski
Kempinski is a luxury hotel management company operating five-star hotels, residences and restaurants worldwide. The group provides high-end hospitality services, managing properties and bespoke guest experiences across major cities and resort destinations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Munich, Germany
Founded: 1862
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