HR Service Specialist

Sonova
Singapore
Full timeFunction: People, HR & TalentExperience: 3+ yearsSkills: ["Communication","Customer orientation","Service thinking","Teamwork"]

Own end-to-end employee lifecycle administration for a newly forming HR Services team at the regional HQ, ensuring accurate, timely, and service-oriented support for employees and line managers. Process contracts and amendments, maintain employee data in SuccessFactors/SAP, support onboarding to offboarding, and ensure payroll-related data is correct. Provide second-level HR systems support (including Atoss/time recording) and assist with annual HR processes such as appraisals and compensation.

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FursaFursa
Sonova
Sonova
8 hours ago

HR Service Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Own end-to-end employee lifecycle administration for a newly forming HR Services team at the regional HQ, ensuring accurate, timely, and service-oriented support for employees and line managers. Process contracts and amendments, maintain employee data in SuccessFactors/SAP, support onboarding to offboarding, and ensure payroll-related data is correct. Provide second-level HR systems support (including Atoss/time recording) and assist with annual HR processes such as appraisals and compensation.
Location: Singapore
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Mid level

Key Responsibilities

  • •Take ownership of end-to-end employee lifecycle administration, supporting smooth and high-quality HR experiences across departments.
  • •Prepare and process employment contracts and amendments, and manage employee lifecycle activities such as onboarding, changes, transfers, and exits.
  • •Maintain accurate employee data in SuccessFactors/SAP and ensure timely, accurate payroll-related data.
  • •Act as go-to support for employees and line managers on HR topics in English, including second-level support for HR systems and time recording tools (Atoss).
  • •Advise on HR policies, procedures, and employment conditions, and support annual HR processes such as appraisals, salary, and bonus.

Pay and Benefits

Perks:Hybrid Work

Key Requirements

  • •At least 3 years of HR administration experience in an international environment with knowledge of the HR employee lifecycle.
  • •Familiarity with HR processes, systems, and HR best practices to deliver accurate, compliant HR services.
  • •Team player with strong communication skills, high customer orientation, and service thinking.
  • •Strong MS Office skills, especially Excel.
  • •Proficiency in English; Japanese or Korean is considered a plus.
Experience:3+ yearsInternational environment
Skills:CommunicationCustomer orientationService thinkingTeamwork
Languages:EnglishJapaneseKorean
Tech Stack:SuccessFactorsSAPServiceNowSNOWAtossMS OfficeExcel

Company Brief

Sonova
Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.
Industry: Medical Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stäfa, Switzerland
Founded: 1947
Website