Associate Vice President - Workflow Automation

RAKBANK
Dubai
Workplace: OnsiteFull timeFunction: Executive & General ManagementExperience: 6-7 yearsEducation: mastersSkills: ["Product leadership","Stakeholder management","Agile delivery management","Coaching","Cross-functional collaboration"]

Lead the AI Lab’s Internal Productivity squad, owning the product strategy and roadmap for the bank’s enterprise knowledge engine and knowledge management capabilities. Translate business problems into user stories and measurable success metrics, and build retrieval, search, and intelligent assistance experiences. Enable departments to adopt AI tools and platforms via playbooks and onboarding journeys, while managing agile delivery, release quality, and squad health. Partner across functions to drive productivity gains and cost reduction.

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FursaFursa
RAKBANK
RAKBANK
4 days ago

Associate Vice President - Workflow Automation

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Lead the AI Lab’s Internal Productivity squad, owning the product strategy and roadmap for the bank’s enterprise knowledge engine and knowledge management capabilities. Translate business problems into user stories and measurable success metrics, and build retrieval, search, and intelligent assistance experiences. Enable departments to adopt AI tools and platforms via playbooks and onboarding journeys, while managing agile delivery, release quality, and squad health. Partner across functions to drive productivity gains and cost reduction.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Sr. Director level

Key Responsibilities

  • •Own the product strategy and roadmap for the Internal Productivity squad, anchored around the enterprise knowledge engine and knowledge management capabilities.
  • •Translate business problems and user pain points into product opportunities, user stories, and measurable success criteria; maintain a prioritized backlog.
  • •Lead development of knowledge management system and enterprise knowledge engine capabilities, including retrieval, search, and intelligent assistance experiences.
  • •Drive AI enablement across departments by building playbooks, templates, and onboarding journeys to accelerate adoption and demonstrate productivity and cost reduction.
  • •Lead squad delivery through agile ceremonies, ensure on-time delivery and release quality, and coach/develop squad members while partnering to remove blockers.

Key Requirements

  • •Bachelor’s degree in Computer Science, Engineering, Information Systems, Business, or related discipline; a post-graduate qualification is welcome but not required.
  • •6–7 years of professional experience, including at least 3 years in product management, product ownership, or AI/data product delivery roles.
  • •Hands-on experience delivering technology or AI products end-to-end in an agile environment.
  • •Working knowledge of generative AI, large language models, and retrieval-augmented generation (RAG) patterns.
  • •Experience leading or coordinating multi-disciplinary teams, formally or informally, is preferred.
Experience:6-7 yearsAIData productsKnowledge managementEnterprise searchBanking
Education:Master's
Skills:Product leadershipStakeholder managementAgile delivery managementCoachingCross-functional collaboration
Tech Stack:Generative AILarge language modelsRetrieval-augmented generation (RAG)Enterprise knowledge engineKnowledge managementEnterprise searchIntranet portalsWorkplace productivity toolingAI toolsAI platforms

Company Brief

RAKBANK
RAKBANK is a United Arab Emirates-based bank offering personal, business, and commercial banking services, including accounts, cards, loans, deposits, and digital banking products. It serves retail customers and SMEs across the UAE.
Industry: Banking
Company Size: Large (251 to 1,000 employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Ras Al Khaimah, United Arab Emirates
Founded: 1976
WebsiteLinkedIn