ServiceNow Engineer (f/m/d) - App Engine & AI-Enabled Automation

Allianz
Munich, Frankfurt, Hong Kong
Full timeFunction: Data Science & Machine LearningExperience: 3-5 yearsSkills: ["Analytical thinking","Problem-solving","Communication","Collaboration","Organizational skills"]

Design and develop workflow automation solutions on the ServiceNow platform, with a focus on App Engine capabilities and AI-enabled use cases. You’ll build reusable low-code components using Flow Designer, configure ServiceNow applications, and implement integrations via REST/SOAP, webhooks, and Integration Hub. Partner with business analysts in an operations squad, ensure compliance and security, and troubleshoot workflows, integrations, and platform issues.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Allianz
Allianz
1 month ago

ServiceNow Engineer (f/m/d) - App Engine & AI-Enabled Automation

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Design and develop workflow automation solutions on the ServiceNow platform, with a focus on App Engine capabilities and AI-enabled use cases. You’ll build reusable low-code components using Flow Designer, configure ServiceNow applications, and implement integrations via REST/SOAP, webhooks, and Integration Hub. Partner with business analysts in an operations squad, ensure compliance and security, and troubleshoot workflows, integrations, and platform issues.
Location: Munich, Frankfurt, Hong Kong
Employment Type: Full time · Permanent
Job Function: Data Science & Machine Learning
Seniority: Mid level

Key Responsibilities

  • •Design and develop workflow automation solutions using ServiceNow App Engine and Flow Designer.
  • •Configure and customize ServiceNow applications aligned with business and operational needs.
  • •Implement AI-enabled capabilities within ServiceNow workflows, ensuring responsible and compliant AI usage.
  • •Design, maintain, and optimize integrations between ServiceNow and upstream/downstream systems using REST/SOAP, webhooks, and Integration Hub, including monitoring and error handling.
  • •Enable citizen developer enablement by guiding business users and improving solutions to align with platform standards and avoid technical debt.

Pay and Benefits

Perks:PensionHealth InsuranceLearning Budget

Key Requirements

  • •3–5 years hands-on ServiceNow development experience, especially App Engine and workflow automation.
  • •Deliver end-to-end ServiceNow solutions in enterprise environments.
  • •Strong experience with ServiceNow App Engine and Flow Designer, plus Integration Hub (custom actions and spokes).
  • •ServiceNow scripting experience (JavaScript, Business Rules, Script Includes).
  • •Familiarity with Agile delivery and ability to troubleshoot integration/workflow issues.
Experience:3-5 years
Skills:Analytical thinkingProblem-solvingCommunicationCollaborationOrganizational skills
Certifications:ServiceNow Certified System Administrator (CSA)ServiceNow Certified Application Developer (CAD)Integration Hub / Flow Designer Micro-CertificationsAdditional CIS certifications
Tech Stack:ServiceNowApp EngineFlow DesignerIntegration HubRESTSOAPWebhooksEvent-based integrationsIntegration Hub spokesCustom actionsJavaScriptBusiness RulesScript IncludesAgileAIAI-enabled workflowsLow-codeCitizen development

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn